rschroeder · NAM SME · ✭✭✭✭✭

I'd love to have the answers to your questions, Ryan, but I'm not an Orion developer, nor am I privy to their logic. However, one may hypothesize . . . * Perhaps SW developers have the mind set that users would only monitor active ports--to save $$ on polling engines and reporting and disk space? * One could imagine a…

This "hot fix" turns out to be a "buddy dump" where Support sent me a link to download a new UDT dll file. The installation process was simple: 1. Stop all Solarwinds services on the poller 2. Move the original .dll file out of the normal location and keep it elsewhere for possible future restoration 3. Copy the new .dll…

I'd query the forum, AND SolarWinds support for that question. Some forms of compression I've used vary from 6:1 to more than 20:1. I don't know what ratio SW uses.

I'll defer to serena​ and her peers, but the Upgrade Installations should ALWAYS include the prerequisites and caveats and intermediate steps if the Updater can't upgraded everything to the latest versions. In my case I started at 12.0.1, then jumped straight to 12.2 without much trouble. It was only after I was at 12.2…

Best of lucky to you, tony.serpa​! Please let us know what you learn along the way to your success.

I think your special needs require you to contact your Solarwinds Sales Engineer at a minimum, and engage the Solarwinds Technical Support staff so they can understand your restrictions. They'll provide the best advice, and guide you to the right solutions. They'll be able to tell you if what you want to do is possible…

Are these devices mobile?

If you Read The Friendly Manual and follow its instructions, you should have a successful implementation.

Would you mind posting your SR template? I, too, have SR's, and I'm managing their configs via tftp uploads. If you have a different method, I'd be happy to exchange template info. Yours, Rick S

Let's make it easy and do the simplest thing first. I'm assuming you have NCM 7.4 and you've integrated it with NPM 11.5.2. Open a web browser to you NPM page and log in. Click on the Configs tab. Select the Configuration Management sub heading. Group by Vendor, then Machine Type (if you want to limit this discovery to…

My Critical Core, Distribution and Port-Channeled Interfaces Report was originally created around 2006 using Report Writer and manually selecting ports that met my definition of "critical" to the business. Today I'd rebuild it using the Web GUI for building a new report, and find a way to select switches and ports through…

Like you, my organization has moved to EPIC. I've learned (and leveraged) the fact that if you say something is required for EPIC, it gets funded. Hint. Better still is if you can get EPIC staff (AT EPIC) to say a particular piece of training or level of expertise or certification is required for properly supporting their…

* Configure snmp-v3 on them for read-only, no read-write. * Add them as nodes to NPM. * Ensure NPM can ping and discover them via snmp-v3. * Build alerts and/or custom pollers if needed in NPM so you get the information you need from them.

NCM truly is a very useful and helpful and intuitive tool.

It turned out that the Cisco support contracts prefer to list every device's physical installation location by street address, which (unfortunately) shows up as a registered site in the same CCO ID list that is referenced by the SmartAdvisor connector tool. So the issue isn't organizational. Further, we only have one…

A case can be made for using NCM on ASAs, even with just Read-Only access. Without using NCM or something very much like it, how else do ASA admin's prove that the ASA's comply to corporate and industry standards? How else can you discover what commands are being run on them? How else would you restore them to an earlier…

I previously had NCM access Cisco's site just fine, it found dozens of my company's sites listed, I selected the main office from the list, but it isn't the one (apparently) needed. I'll talk with our CSE and see what the "real" main site's address is and use that. Thanks for the suggestion. 

Oooo! I LIKE being the Hawaiian halfway point! I've got my Aloha shirts just gather dust in my northern Minnesota closet (it's -35F windchill right now up here). Sign me up!

You've got the basics down correctly, except it was easier than that. We didn't have to purchase another license, since we had the correct number of pollers already, which were the stand-alone NPM instances. Instead, we turned the stand alone NPM's into pollers and had them point towards the single NPM "master" instance.…

Putting all monitoring of remote servers and firewalls on the same polling engine is one way of generating data, but only you and your management team can decide if it's the right way for your users. From my "network-centric" remote-support point of view, I'm sitting in the middle of the network, relying on Solarwinds to…

Hopefully you are using Network Configuration Manager to track configuration changes on those tunnels. If so, it will be a very easy two clicks to see what changed. Then you can copy the original configuration and paste it back into the VPN appliance, and your Netflow information will begin working again.

I think perhaps it's time for you to open two support cases--one with Cisco TAC, the other with Solarwinds Support. Between them I'm confident that you'll have NetFlow working shortly.

Thanks. SAM sounds right, and I don't have it. I'd have to see what NPM can do with WMI on those servers, as well as looking at NPM's QoE solution. But I bet SAM does it best.

Ensure your firewall allows the required ports out. If you can do a traceroute from the firewall's CLI out to the destination, you should be able to build rules that allow NetPath to provide good information about the path(s). If your firewall does not allow the required ports out, your NetPath experience will…

It might be that you have NCM set up to use an Enable user name & password for your WLC. Try removing that ("No Enable", or leave that section blank) and see if it works better for you. Good networking! 

I haven't deployed this hotfix yet, so I don't know if if it may impact your CDP Neighbor Resource. Please review the hotfix's details here: Success Center and ensure your Main Instance and all APEs have the appropriate version of .NET installed. If the version is consistent, please ensure your Custom Query is built as…

You'll have to provide a virtual desktop environment to give secure access into your internal network for SW access--or do without, apparently. Sure, you could write a firewall rule that would allow you direct access from a specific IP address into your network, and have it redirect to the NPM home page. But from there the…

This is one of those many little things that would show up in a five-day off-site training class, and make the entire $6K in tuition, room, board, travel worth it. It's not the solution I expected, but it does the job, and no one else has offered a solution within the NPM GUI configuration All Settings realm. So that makes…

I never saw, or never paid attention to the pink icons. As Arte Johnson used to say on Laugh-In:

I like it! Our current image naming has no convention. But it will going forward if we are to adopt this idea. Referencing images of several hundred network rooms and their nodes will be an initial challenge, but we have unique region, site, network room, and node names. They'll be our go-to for the new directory inside…