rschroeder · NAM SME · ✭✭✭✭✭

Before doing the upgrade I made a Run Book and documented every step I planned to make. It's beneficial to have some serious OCD issues here, and the Run Book really is a useful tool at 2 a.m. when I'm not necessarily thinking clearly. It helps that everything is pre-documented, well-understood, already researched, and…

Nice instructions! The UPS temp output is as you showed: Next is getting it to apply to Cisco switches instead of UPS's. I'll check out your OID and UnDP process. Thank you. Rick Schroeder

Interesting. I'll see what I can find for an OID that works on all (?!) Cisco switches for incoming temperatures. It's all I want.

It seemed like you only reported 100% success in this post, yet you referenced a ticket was opened that had no progress/resolution yet. On what issue was the ticket opened? Was it part of your upgrade, which seemed so successful? Or something else?

That makes sense. How about the NAM-licensed packages & their updaters & installers? From our conversation yesterday, it's apparent NAM doesn't get updated/fixed/repackaged at the same time as "non-NAM" licensed products. Hopefully there'll be an announcement that lets us know which installers & packages we should watch…

It seems like only last October 27th you broke 300K, and here you are at 336K and in 6th place! (Wait a minute--it WAS just last October 27th!) That's a lot of points in ten weeks! You rock!

NICE! Thanks, DanielleH​. We miss your writings, and I never fail to learn something useful and new when I read what you contribute. Please write more when you have time. Rick Schroeder

I could "sell" a SWUG in San Antonio more easily as a winter vacation destination than Austin, to my wife. And this is despite the barbecue and music scene in Austin (FWIW, I frequently enjoy Austin City Limits performances on PBS!). S.A. has simply done some good P.R. work that we see in Minnesota.

It's easy to start out new and attempt to reinvent the wheel--right up to the point where you run into design considerations and implementations that begin limiting your work and efficiency. It's worth getting an experienced person in at the start, no matter whether as a consultant or permanent employee, and give them…

I gave your process a shot in SDK, but it came back with this error: Is that a SWQL query, and if so, I'm not certain how to correct the error based on the screen shot above. What are your recommendations?

Multiple SW APE's are on the same VM UCS platform. Apparently they all share physical drive space that has the same Label / Serial number. All of them show up as the same drive space in my custom queries. I'll need to find a way to isolate/separate them by server name. I'm close, but not finding the right configuration or…

Wonderful! You've helped so much! Thank you! Rick

That sounds very familiar. I just got off the phone with our SW SE, and I had my boss on the line to listen to my complaints. The SE wasn't aware of the thirteen tickets I currently have open on the topic, but said he'd see what he could do from the inside to find out why the fixes aren't forthcoming in a timely manner.

We bought it and deployed it. The Security team owns/operates it--I see nothing from in via my Network Team.

We bought Gigamon. The Security Team is the sole owner/operator--my Network Team has no visibility into it. The joy of silos.

Yes, THAT is an obstacle SW must overcome with their stand-alone Updater package. Here's hoping serena​ will put the bug in their Developers' ear that the Updaters / Installers should all include information about their versions, so it's easy to understand whether you can get what you need from any package, or if you must…

Further above, he reported Management requires all ports to be monitored or managed.

We, too, have something similar set up. But it is NOT two-factor authentication. I'm still looking for a way to accomplish it. SW says NCM can't do it, and that putting NCM into a special group or class effectively IS a form of two-factor authentication. A special AD user account that only NCM can use, and rules that only…

d09h I'm (apparently) not getting the right initial steps going. There's some very-first choice or option or selection I'm not making correctly, and I'm not getting to the view you've described creating. What are the very first two steps in the process? Manage Views? Add a New View? Create a New Custom Chart?

Orion Platform 2016.2.100, NCM 7.5.1, IVIM 2.1.2, QoE 2.2.0, NetPath 1.0.1, NPM 12.0.1, NTA 4.2.1

Again, I thank you for your thoughts & advice on this. I've got the job running right now; I've removed all the unnecessary information to be discovered from the task, and it seems the pollers are handling it well. Tomorrow we'll see if this was a solution to my needs, after confirming the ARP & MAC info is available, and…

Thank you. What criteria would one use to judge whether the Inventory Count is set appropriately? Typically I have NCM collect everything EXCEPT the ARP and MAC info. It always successfully completes 100%--I have it set only to do 10 devices at a time, and that number was arrived at through trial and error. More than ten…

jpetkevich​ I didn't get this accomplished before migrating my hardware and SQL database from 2012 to 2016 and upgrading from the old version of NAM to the current version (with NPM 12.3). Then last Friday I went through an assisted upgrade to NAM RC2. I no longer see a Cisco Connector available in my Support Portal's…

Thank you, jpetkevich​. I look forward to seeing it available.

That's a good start. And the files need to be transferred securely, and stored in a format that NCM can compare current and prior configs. It's simple: anything NCM can do with a Cisco switch, I'd like it to do with ISE configurations.

3.3.0

Until FOE means "Failure Of Everything" instead of "Failover Engine", I understand there will be no budget for an NPM failover solution. At least not until the powers-that-be understand that SW is a money saver, not a liability. I provide good advice, Management has to determine what to do with budget. My department gets…

It sounds like you have the makings of some good product improvement suggestions. Take a couple of minutes, Click on Create in the upper right quadrant of Thwack, and pull down to select the right area to create a new Idea or feature. Be as detailed and thoughtful and creative as possible, to help ensure Solarwinds…

If this doesn't work, open a support case with SW, or with Cisco, or change the IP address that SW uses to monitor the node. You'll probably find things work more smoothly when the reporting source address of the node is also the IP address that Solarwinds uses to manage the node.