rob.hock

Under each module page here: SolarWinds Support Documentation you will find a link to the local (offline) help bundle. The install procedure is in the archive.

There may be an issue with how we are calculating the topology. A support case may be the best course of action: http://www.solarwinds.com/support/

Would it be possible to send me a SNMPWalk of that device? SolarWinds Knowledge Base :: SolarWinds SNMP Walk: A new tool for collecting SNMP MIB walks rob.hock{at}solarwinds.com

Have you checked out Custom Properties Network Performance Monitor Training #5: Custom Properties and Account Limitations - YouTube

Let's ensure both of the devices / interfaces are managed by Orion. If they are not, they may be listed with unknown interfaces or as unidentified nodes. Lines to this kind of nodes are always grey as we miss whole part of the information. If they're both managed, it would be great if you could send me diags and SNMPWalks…

Just to add to cobrien's response, HFs are very narrow in scope and impact, and in general shouldn't be applied unless you are experiencing the issue that the HF addresses. The critical mass for service release would essentially be a sufficient number of high-impact issues that apply to a broad section of the user-base.…

Surely- you could create a new alert that includes the custom property, and change the "Do Not Trigger..." time frame to 10 minutes. On your existing node alerts, create logical exception for the same custom property.

What variables are you using here? That looks like packets-per-second. Likely you want ${InPercentUtil} and ${OutPercentUtil}

This does appear to be an issue with WMI-based polling and >32 CPUs. Unfortunately I don't have a 40-core box to test with off hand- if you switch to SNMP polling, are we able to to return data for all CPUs?

Support ticket is likely the best path forward here: http://www.solarwinds.com/support/

The blocked ICMP from NPM server->switch is what is likely causing the status failure. Is there an ICMP redirect at work here, or what is the reason for the ICMP failure?

Are you using 802.11X port security? Those look like virtual interfaces used for 802.11X authentication.

If I'm interpreting correctly- are you looking to automatically create dynamic groups based on nodes being added that contain a new value in CP "site_code"?

rsyslog has a spoofing module which should do the trick: http://www.rsyslog.com/doc/omudpspoof.html

Firewall rules sound like a likely culprit. Can you telnet to TCP25 on the exchange server from SolarWinds box? How to Use Telnet to Test SMTP Communication

Apologies, I wasn't able to parse precisely what we are looking for. Would you perhaps be able to restate what we are trying to do?

Not a known issue- we should probably have support take a look at it: http://www.solarwinds.com/support/

This article gives some good tips on auditing user logon events: http://blogs.msdn.com/b/ericfitz/archive/2008/08/20/tracking-user-logon-activity-using-logon-events.aspx

The description of this component is: This monitor returns the number of JET files (jet*.tmp) in C:\Windows\Temp which prevents new DB connections and causes polling to halt. These files can be deleted. They usually stay in the system only because some app that uses access DB crashed and didn’t clean up after itself. If…

In terms of bandwidth consumption, our internal testing has seen ~80% reduction with the agent vs. native WMI queries.

Report Writer reports are imported into the web interface in a read-only fashion. They can still be edited in the Win32 app, but otherwise would need to be recreated in web-reporting to be editable there.

Looks like a possible bug. We'll see if we can repro.

With the web-based reports in 10.6 it is possible to have multiple custom tables in the same report, which would get you closer to what you are looking for. In 10.5, custom SQL is likely the path forward.

Despite the fact we can ping from the server, I'm betting there's some sort of ICMP redirect going on there. A ticket open with our support team should get it sorted: SolarWinds Customer Support - We're Here to Help

Hi James - welcome! In order to alert of those assets, they would need to be managed nodes in NPM. What is preventing from monitoring via ICMP / SNMP? Security / firewall issues?

To be clear- you are looking for the last time the node went down?

If records are being purged before the assigned retention period, a call to support would be warranted.

This sample report should get you started: All Current Node UnDPs and the Nodes Assigned

Would you happen to be using Cisco VPN client? Try setting the below reg key: [HKLM\SOFTWARE\DameWare Development\Mini Remote Control Service\Settings] “Permission AF Type”=dword:00000002 0 = AF_UNSPEC (unspecified) 2 = AF_INET (IPv4) 23 = AF_INET6 (IPv6 Basically, by specifying a value of 2 you’re forcing MRC to use IPv4…

If there is a trust between the domains, and the domain1.com account has access to the relavant resources in domain2.com, that should be it. As a test, add the domain1.com account as a local admin on a workstation in domain2, kill all open sessions to the workstation (reboot if necessary), and try to administer it.