rkavanagh · Senior Network Engineer

Comments

  • Although not ideal, we have jury-rigged the alerting engine to achieve this using the change custom property action.
  • Hi tigger2, In add resource, could you change the "group by" to classic category and then scroll down the menu - let me know if you see an entry for Syslog. If there is an entry, click on it and let me know if the resources appear in the resource list (or if nothing appears). Given that these resources exist on other…
  • Hi Smiffy, I have a feeling this is in the Pollers table, although methinks there are risks involved by making changes there!
  • Any joy going through the log files? BusinessLayerHost and CoreBusinessLayerHost (in ProgramData\SolarWinds\Logs\Orion) might be of some use. You could try increasing the logging level of the business layer in Log Adjuster (debug perhaps), then try adding the node and checking the logs. When testing the credentials, does…
  • There's always events if you needed this sort of information. We tend to set up a custom table resource on a morning checklist summary page that will show events from the last 16 hours meeting the "alert triggered" type. You could set up a similar resource on the node details view to show alert triggered events for just…
  • Hi msadmin, In that case you could create a new AD group for these users, but really cut down on what they're presented with in the web console. You can change their web console home page under the account settings so that they're presented with this one view. You can then create custom menu bars for them so that they…
  • Any chance that Juniper polling via NETCONF will be supported in the next or future releases?
  • ProgramData is a hidden directory, you can change your view settings to show hidden files/folders, or you can just type C:\ProgramData in Windows Explorer and hit enter - so long as you have permissions you'll find yourself there. Have fun updating your MIB!
  • Hi mbakula, Shutdown the services and go to \Program Files (x86)\SolarWinds\. Edit the SolarWinds.BusinessLayerHost.exe.config and check the <appSettings> section. If it's not already set change the value for ForcePluginsInSeperateProcess from False to True. Once that's done save and start the services back up. Try it and…
  • I'm not sure about logging whether an email has succeeded, but it is definitely logged when an email fails. Go to Event Viewer and expand the Applications and Services Logs. There will be a whole log dedicated exclusively to SolarWinds. If an email fails to send, it will be logged here as an error with the AlertingEngine…
  • Hi mr.robot, To achieve this quickly, go to Settings in the web console, then Manage Alerts. On the Manage Alerts page, click on Action Manager and then group by Action Type. Select the Send an Email/Page action type, select all of the actions, and then click on Edit Action. In the window that pops up, you can edit each…
  • Hi dsmhood, This is possible through the use of "show this interface as unplugged rather than down". This can be configured on an interface via the web console when logged in as admin. When enabled, the interface will appear in an unplugged status rather than down if a client disconnects from that port for example. The…
  • We had a similar problem which I believe was solved by a complete uninstall and reinstall of the Orion Core when logged in as local admin. Any clues in \ProgramData\SolarWinds\Logs\Orion? CoreBusinessLayerHost.txt and BusinessLayerHost.txt might shed some light.
  • Hi bsadlick, This is possible using the Reporting feature in the web console. You could run a report on IP addresses, excluding those where reverse DNS lookup is empty and the status of the address is available. You can do this with the default SolarWinds variable library, no need to use queries. Have a go - I will take a…
  • I know this is quite an old post but we've experienced similar problems recently (and on the latest versions of the Orion suite). We managed to narrow it down to use of / characters in the report file name. These are removed in email attachments for scheduled actions (for example, 90/95/99th Percentile reports become…
  • Hi mpollas, I recommend running the following query in the Orion database (after a backup of course): UPDATE Accounts SET Password = '107-418190326507573368052-0229-09646' WHERE AccountID = 'Admin' This will reset the built-in Admin account password to admin. If the built-in Orion Admin account has been deleted or changed,…
  • Just to add to the suggestions above - a good use of it I've seen has been to configure a NOC that cycles through site maps. I remember a network team that relied pretty much solely on a NOC which showed them sites around their county and what state they (and their devices) were in.