rjordan

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  • Hey Tim, I just sent you an email with the details. Please note that my first API call returned a 'Max retries exceeded' error which I always see immediately after restarting services. The second API call returned the 403 error.
    in 403 with rest api call Comment by rjordan October 2017
  • Reproducing the 403 error does not log anything to that file. The only notable thing I found in that log file was an error that occurred earlier today when the API was actually working. My custom script had a bad type and it logged an exception running the query. I am stumped as to why the sample query script provided in…
    in 403 with rest api call Comment by rjordan October 2017
  • Hey Danielle, The rhombus account was a temporary account while I waited for Solarwinds to re-activate my original account. Anyways, I originally thought NCM/ASA were capable of doing all this so I put in a ticket regarding SCP login problems (375447). They initially thought that SCP would work, but I was able to confirm…
    in Cisco ASA - Secure Backups with passwords/keys Comment by rjordan September 2012
  • I'm not sure if anyone has provided the requested details, but I'm having the same issue, so here goes: Orion Platform: 2017.1 NCM: 7.6 NPM: 12.1 I initially started testing the API via the query_test.py sample found in orionsdk-python github. After entering my server and credentials, I get the following error: 403 Client…
    in 403 with rest api call Comment by rjordan October 2017
  • The template is below. I did some more testing and here is what I found. When executing a script on multiple devices, NCM will substitute the variables from device template of the first device it connects to. I confirmed this by selecting different sets of nodes through the schedule task. When a NX-OS device was the first…
    in NCM using incorrect SaveConfig command Comment by rjordan November 2012
  • Seems like a bug in SCP Server 1.0.1.4. I downloaded 1.0.0.15 from their website and it now writes the file name properly.
    in SCP server does not write to the proper file name Comment by rjordan March 2011
  • Did you ever get this resolved? I'm having the same exact issue. I'm running Orion Solarwinds NPM 12.1. I tried re-running the Configuration Wizard but that didn't help.
    in Why won't solar winds server answer my API calls? Comment by rjordan October 2017
  • Just figured it out myself. I couldn't find any reference to it in the Administration guide, but I found another device template that did a similar thing. The variables are below. ${SCPServerUserName} ${SCPServerPassword}
    in How to authenticate SCP for config transfer Comment by rjordan February 2011
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