rjnicholson

Sounds like it.. Can you open the Custom Property editor and see if you even have any properties filled with those values we were talking about earlier. Mexico City, LAN, etc... If you don't see any fields with these labels then is correct and the entire Custom property has been removed, and will need to be added back and…

I haven't tested this, but you can build an alert like you are asking but I think the way the alerting engine works that the logic would be broken. Change the type of property to monitor to Group and build your first condition for the Group then change the property to Interface or Volume for the alert you're building.…

Rediscovery will update information populated into the Node Details section if this has changed in the SNMP configuration on the node or DNS changes around the node name when doing a look up against the IP. If i'm correct this will also force a Topology rediscover if you select Layer2/Layer3 resources when adding the node…

I really can't see how this would be possible. Losing information sucks, but try and see if you can hit a maintenance window that has little to no activity on your network, so when you do take it offline you aren't missing vital information. Once polling starts again your alerting engine will see any changes in up/down…

Can we see the triggers and conditions you are using. I would assume right now it's safe to say that the OP is using a condition stating.. Node Status is not equal to Up. This would cause what you are seeing since the alert is stating that any status other than Up should be alerted upon. I stay away from this and state…

No worries!! That's just my Security side of me coming out since I work in the Security department and our group manages our SolarWinds build out as well.

Sounds like log files backing up because of all the errors the site is generating. knows the SW software like no other. He may be able to chime in on this as well.

Well I can fix the front half of the template, but the back half of the template only pulls this information in kB. The components listed below only report in kB from my knowledge. Buffers Cache Dirty Pages Anonymous Pages

Very nice find! I haven't deployed or worked directly with a 2900 yet. Interesting feature for off-loading overhead from the Proc.. I would be interested in seeing the performance gains sometime. Thanks for sharing your findings and glad you were able to trace it out!

This to me seems like a DNS issue with resolving your IP addresses on the boxes in question. Do you have pointer records created for those public IP's on your internal DNS servers you are using in SW?

Warning is when the interface is going down and hasn't responded to ICMP for a set amount of time. It's now in a fast poll state where the polling engine is sending ICMP more rapidly to verify the down status. If it does reply during the fast poll it goes back to an Up status. If the interface never responds during the…

Use SNMP so you can get Interface information from the servers when managing them in NPM. Use WMI on the application template side for SAM monitors. You don't need to set any creds at that time you are adding the node to NPM unless you are assigning an application monitor/template that needs creds to poll using WMI at that…

Yes you are correct in your thinking that you would delay the alert triggered at 9 and the alert engine wouldn't action the alert until it was a "True" condition for 2 hours. The alert variable ${Time} relates to the time the alert was considered an action in Orion. I guess you could add to the message this alert is based…

No worries. I was there one time too. I'm just glad this community is as active as it is. One of the best user groups for a product I have been apart of.

That sounds right. It's funny that SW will list that polling interval with ICMP polling settings which throws off everyone. It's just saying that we collect those particular OIDs at that said interval. The averages would be exactly the same calculation which would be an average over 10 polls. Up/Up for 8 polls and Up/Down…

Is this a custom script? If not which script are we talking about? If it's not a custom script; then check the syntax for any changes that the upgrade could have performed, or might have wiped a value you defined out and just need to re-enter. The error you are getting is the script is expecting value at a given point, but…

Remember guys the main focus of the Support from SolarWinds is break/fix. It isn't a full blown Support Model. While they will take your tickets and work with you. I haven't seen them issue a High/Urgent Priority of anything very high other than an issue where you are experiencing an outage or a broken product due to a…

Here ya go.. Type of Property to Monitor: APM: Application <---- Change this drop down to find other properties you want to monitor. Careful though as you can't mix some properties in the same Trigger condition as it can break the logic. Trigger Alert when any of the following apply <---- The ANY statement is your key. ANY…

You can also use a custom property to send your alerts and still use one alert. Add E-Mail addresses to a CP Field and then in your alert you can use a Variable to call that field and populate it with the correct E-Mail address. This way you have 1 alert and when the Node/App Monitor drops it grabs the E-Mail for the…

If your polling completion rate is ever below 99% then you could possibly need a new poller, or may need to adjust your polling times to keep on track until you can put in a new poller. Once a poller reaches 85% of it's polling rate it will start to back off the polling rates on it's own for you to try and keep it's…

The UnDP can be accessed from the main SW server. Under All Programs>SolarWinds Orion>Network Performance Monitor. Once you have built the UnDP that you need you can assign it to a node there, or back in the Web front end under the Node Details page of the Node you want to assign the poller too.

I should just read a little slower is all!! Also, would have helped if I double checked the KB just to see what it said directly. 

Interesting. It seems the KB and documentation were wrong, or is the documentation correct but only for anything before SAM 5.2 and to hit 5.2 you actually have to upgrade to at leaset 10.3.1.

Yes you are good to go from what is stating. The man is a SAM guru so I would trust him, and glad he caught my error before anyone else took my advice.

No trouble at all. Feel free to ping back anytime you have an issue or question. We are all here to help any way we can!

You can see some overlap depending on which templates you assign to Servers you are monitoring with NPM. But in general NPM is a good hardware/health monitor and SAM can dip into the OS and Apps on the server. I tend to only see overlap on Perl scripts for Linux. I tend not to trust Net-SNMP on Linux.. Not only that Linux…

Ya.. I see the issue since you have no USB/Serial ports to connect the modem on when you use a VM.. Interesting situation. Let me think about this one for a few.. In the meantime I would reach out to Aaron Osgood. He is excellent with the product and may have a solution for you since he deploys this product all the time as…

No problem! MPLS is the way to go, and if you have a decent provider I wouldn't see you having an issue. Let me put some more ease at mind when I tell you all our MPLS sites are either on a full T1 (1.5 meg) and a back up DSL 1 meg connection using HSRP for HA failover. Some sites have DSL only and we haven't had a single…

Those are it! Good luck, and if you can't get it to work just run a log/term mon and watch the ACL getting hit and see where the deny happens.

Create those nodes as a dependency of the WAN link using Groups and Dependencies, so if the WAN is bouncing and dropping out it's known that the nodes behind that WAN are dependant on it being up for them to function and properly report polling status. Once you do this the nodes behind the WAN become "unreachable" and…