rjg5050

Ok got it working... thanks for the help...

Hmmm when I test it against the pattern Complete or Failed I get an error

Thanks I will certainly be taking a look at this....

Component status is green and it is gathering valid data... just wondering why the Min/Max light blue bars are not showing up like they were when I first created this and now everything is just the flat average line...

Hmmm... so I did read your original post which is fairly generic.. you say the web report is not working and I asked for clarification in that does the report run and then throw an error about not being able to generate the CSV, does the report not run at all, does it run and generate the CSV but you can't open.. what…

As mentioned here Custom Properties is the best solution for this. Then populate that field for the devices in question with the appropriate value (FOO for example) and then you build out a separate alert with a condition that custom property equals FOO... as for the node name it should be ${NodeName} should get you what…

Thanks for the info Zach... yes we are on the newer version of NPM... I guess I did not put together the idea of an interface being unreachable if a node is down but it makes sense... got the SQL working with a little help from a DBA...

It was installed "under" a service account... I have the one problem fixed with it not launching (shortcut pointing to the wrong location) but the password dialog still is an issue... can the other people just simply click on cancel on that dialog to dismiss it?

Unfortunately it appears that the hosting company is not going to allow SNMP to be setup to respond to our pollers... I have found a thread on external monitoring that will allow for some limited monitoring.

If you are using Microsoft Exchange then another choice would be to use Transport Rules (think of these as like the mailbox rules you create to file email to folders but they run on the server to determine where to send email) built off of a custom property with a value like kkemper mentioned (Alert_Team) and distribution…

Yeessh... ok thanks for the information...

One of the big factors seems to be the number of switches involved as the connectivity for them have to be mapped...

Why do the 3 services need to be changed to be running under a local admin account and what are the implications / ramifications of doing that?

For the alert trigger... when we test the trigger the values for SummaryGroup and SuppressNum are filled in but the database values for Suppress are not set to 0... if I run the command from a DOS box I get a Named Pipe remote connection error but if I run it with the actual values instead of the strings it works... ideas…

Are you mapping the L2 and L3 data when you are doing your Sonar Scans? Network Atlas relies on that information when attempting to build connections.

Just one page of an example of numerous NOC views we have:

Check the "Reset Actions" of your "Node Down Alert" and configure it accordingly.. if you have a Trigger Action setup to send you an email when the node goes down you will see a selection that allows you to "Copy action to Reset"... you can select that and it will copy the action over to the Reset section and you will then…

Construct 2 alerts, one for the specific application and one for nodes, with the appropriate trigger conditions and set the trigger actions to be email to the support teams in question. You may need to use custom properties to group your applications and nodes so that you can target your emails to the correct teams. If you…

OK so to set the record straight Solarwinds supports the monitoring of Linux servers... now to "organize" them as you have asked I would suggest using a custom property until you get all the devices configured and reporting back to you as net-snmp which is where you will find all of them eventually... so create a custom…

Use a custom property for ease of identifying what servers you want to report on and then make a condition of the data source to be that "Field name of custom property" = "value entered for those servers of interest"...

In NPM go to the upper right corner for Settings then Manage Reports. Create a new report on all nodes. Add a Custom Table to the report and then for the Resources on the table you will want to add System Name, IP Address, SNMP Version and Community (this I believe is the read only Community string... we don't have R/W…

Sorry.. I have looked at several different variations on this and see no easy way to configure and supply a simple count of active alerts... you might be able to do it in report writer on the NPM server but that might be some detailed SQL...

So this is just the template for the values... where is the alert?

How are you doing your scans? If it is a range of IP address subnets then yes Network Sonar is going to find everything on those subnets and you then have to import that which you care about.. if you happen to know the IP addresses or machine names of all the servers in your environment, in monitoring or not, you can do a…

An option that has worked well for us is to create a custom property that is used to "sort" your servers into different groups and then in the subject line of the alert pass that value and have your Exchange guys create Distribution Lists for each group of servers and create Transport Rules (these are like Outlook Rules…

Sorry to be persistent but what exactly do you mean by can't generate a CSV file? Is the option for CSV file not available when you set up the report in the scheduler.. or you set it up but don't get a/the CSV file in the email.. which would imply there might be an error message somewhere...

What exactly do you mean by "not working"... any error messages?

Network Atlas is not setup to do that... best bet is to create a group and add all the nodes relevant to the application and then you can also select and add to the group Application templates and/or components... your choice.. then when the group is "expanded" all members (nodes, applications, etc.) will show up in the…

OK so I have all the questions answered.. turns out (I actually did not know this) the NTM and passwords for maps are required so that part is answered and I solved the other issue of NTM not launching (shortcut pointing to the wrong location).. thanks everyone for your help and suggestions...

Doubtful... if the "Connect Now" feature can not make the connection then Network Atlas probably wont have the information necessary to show link utilization...