rickrocks

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  • boomshine, I recommend not to include your DB on the cloud to not affect the performance of your Orion. Maintain your SQL Server database on a separate physical server
  • Have you tried running list resources on the node? This is like running snmpwalk to the device which allow NPM to rediscover your node.
  • I see, I understand your situation now, the OID is being generated if the device has an alarm, and if it clears, the OID won't be available anymore, thus UnDP will not be able to poll info that the alarm has been cleared. Is there any other OIDs from cucsFaultEntry that gives you status of the RAID?
  • Thanks for sharing the SQL script.
  • Yes, I checked the Nodes table and it doesn't have a DateTime column. The DateTime column is applicable only to those tables that have node statistics like ResponseTime, VolumeUsage, InterfaceTraffic, etc. I recommend you use the ReportWriter tool from your server to generate reports that return these kind of data from…
  • Try to go to Settings>License Details, check if you have installed active license on your server. You can also check the following link that explains how to use License Manager: SolarWinds License Manager If issue still persists, I suggest you create ticket to Technical Support from your Customer Portal.
  • Hi dan02120it​, You can use the Trap details tab if you're having a hard time configuring the condition. if you're receiving traps now from your 3850 stack, check the details of the trap, select a unique word on those traps pertaining to your supplystatus is equal to 0. You can check some examples on the Trap Details tab…
  • Hi bkao_cfmws​, your NCM might not be on latest version. Creating and Modifying templates on web console was introduced when NCM v7.4 released. If you are using NCM v7.3 or below. You can find the device templates on your NCM server, locate the NCM installer folder on Program Files. You can edit or modify your templates…
  • Hello carlos, this depends on the license you have for Orion NPM. If you have SL100, the maximum number of elements you can add is 100 regardless if you use SNMP, ICMP, or WMI to monitor the node. Please refer to the link below on how NPM Licensing works: Network Performance Monitor Licensing - Videos | SolarWinds
  • Hello, Make sure to input correct network credentials on your SMTP settings. Also, the TCP port must be 587 if you are using smtp.office365.com as your mail server.
  • Hello, if you are using multiple network adapters on your server, you have to manually specify which ip address to use. To accomplish this, you have to manually add a "metric" to each interface. Windows will automatically use the interface with a lower metric (in your case, this would be your polling engine's ip address).…
  • Hello, Make sure the switch is being monitored using SNMP. Once done, all ip addresses on the switch including its interfaces' ip addresses will be discovered.
  • Hello patriot​, Same settings, the Daily Statistics Retention covers all parameters from your database, this includes availability, interface utilization, applications, volume usage, etc. You can refer on below article for more details about retention periods: What is database maintenance and how do I use it? I hope this…
  • Hello, Make sure when you add the Universal Device Poller, you set the polling interval. It's under Show Advanced Options, expand this and input polling interval. Hope this helps.
  • Hello, The maximum elements we consider to have in a polling engine is about 10,000 to 12,000 only. 12k elements per polling engine at standard polling frequencies: - Node and interface up/down: 2 minutes/poll - Node statistics: 10 minutes/poll - Interface statistics: 9 minutes/poll You can refer to this guide for more…
    in Polling Comment by rickrocks July 2016
  • Hello Stuart, You can create an Advance SQL report from your Report Writer. You should know the specific alert you want to count, here's a sample SQL Query: SELECT Count(Message) FROM [dbo].[AlertHistory] where Message = 'Node is down' AND TimeStamp BETWEEN '6/1/2016' AND '6/30/2016' The sql query will count all triggered…
    in Reporting Comment by rickrocks July 2016
  • Hello, You can generate this on Report Writer from your Orion server. Open the report writer, on the left panel find the 'Device Types' report under 'Inventory'. Edit this report by selecting the 'Select Fields' tab. Add a new field, click the asterisk (*) and input the field 'Server Name', this is under Polling…
  • Please run the installer as Administrator, check if you will encounter the same. Thanks
  • Hi Flo, PercentLoss is a more complicated calculation that bases the availability of a selected node on its packet loss percentage. The selected node is polled for status. If it responds within the Default Node Poll Interval defined on the Orion Polling Settings view, a value of 100 is averaged with the previous 10…
  • Hi Harold, interface utilization is indeed a NPM feature. The Server interface monitoring via WMI of SAM can only give you status information (up/down). You can check the following link for more details: WMI Network Interface monitoring does not collect and report statistics in instances where NIC teaming is enabled -…
  • Hello, try changing your query as follows: SELECT NodeID ,Caption ,VendorIcon ,Ip_Address ,DateTime ,DateDiff(hour,Nodes.LastBoot,GetDate()) AS HoursUp ,CONVERT(VARCHAR(40), DATEDIFF(minute, Nodes.LastBoot, GETDATE())/(24*60)) + ' days, ' + CONVERT(VARCHAR(40), DATEDIFF(minute, Nodes.LastBoot, GETDATE())%(24*60)/60) + '…
  • Hello, Have you tried running 'list resources' to your Cisco 4510, make sure your NPM can still poll your device using SNMP.
  • Yes, we have this 'Last 250 Events' report from Orion Report Writer. Run the report writer on your server and open it. You can edit the time frame of that report, let's say 'Last 2 Hours'. Also the number of records you want to display, like 10, 50 or 250, then save the report. Go back to your NOC view and add the resource…