rgnanda

Hi Marcus, As it's showing the issue is related to "permissions" Are you protecting any folders related to CatTools in the installed location? If so please remove those and check. And there are some additional steps to avoid space issues, 1.You can limit you log file sizes by getting into Options\Setup\Logging page.…

Hi, Can you please configure your device as Generic device type and try running Backup Running Config activity? To use Generic device type use variations to supply proper commands to communicate with the device. Get the help from these urls, About Variations,…

Hi, Can you please share the email and info logs? Thanks, Nanda

Yes, We can send multiple commands using Device'CLI.SendCommands activity and the output will be captured on single file. Nanda

Hi, Can you please post the manual PuTTY capture of the commands and the Debug Log of the device to check? You can get the debug log by doing the following, 1.Enable capture mode under File menu. 2.Run the activity 3.Collect the file under Debug folder with the device name. Note: Please don't forget to mark the sensitive…

Hi, That is not a error message. The messages with Level 4 type are just debug purpose. You can ignore those. Thanks, Nanda

Hi, If your device is having CLI and proper CLI command to retrieve the backup(probably a text config), then we can make CatTools to automate your backup jobs on that device. Thanks, Nanda

Good work Jay! Thanks for sharing this information to the community. Nanda

Hi, While configuring an activity you can change the reports folder, configs folder etc in the activity window itself. See attachment for reference, Activity Log and Info log are by default created in the installed location. Thanks, Nanda

HI, Just configure your WLC with CatTools with device type Cisco.Wireless.Lan with proper credentials. It will work. If still you are having issues then get me the debug log of the device(by enable the capture mode under file menu and run the activity) and infolog. Let me have a look at it. Thanks, Nanda

Hi, Can you please share the debug log? (Please mark the sensitive informations like passwords as 'xxxxxxxxxx') Thanks, Nanda

Hi David, Can you please check the eml from which activity this mail is created and check the size of attachment. I hope CatTools is appending the report data instead of overwriting (There are options in Activity to do this!) Thanks, Nanda

Hi, There is no direct support for the device as I know. Please try to use most relevant type of device in the supported list or you can try Generic device type and you use alternate commands and variations options to change the default commands and prompts. If nothing is working out and if you are having valid maintenance…