Comments
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Thanks for the hard work...However, as much as I want to like this idea, I believe this is a feature it should be included within Solarwinds. The ability to retrieve historical data in certain institutions is extremely important in today's technology world. Workarounds sometimes create a bigger problem when you run a lean…
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jcolon... On the Trigger Condition tab we monitor the VoIP Call Details and in our case whenever the Called Party Number = 911 or 9911 the condition becomes "true". Also, we send Email/Page on the "Trigger Actions". Once you have the alert configured, you can test it without affecting the other ones by selecting it in the…
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Can at least be remove in the next update? It is kind of confusing for someone that doesn't know about Cisco devices and see this type of output. RG
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toothfairy.... I am not concerned about getting the notification after since the big issue we have is that they don't stay on the phone to let the 911 personnel that they have dialed by mistake (e.g.). On another note, if they are on the phone with 911 I don't think they are going to answer another call.
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Goliath...Thanks for your reply. I have all that in place and it doesn't work. As I mentioned before, I don't have full access to the device. In fact, my access is privilege mode 5 but I can retrieve the config just fine by using the log option. I wonder how Solarwinds does it. Does use copy and sent to TFTP or something?…
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In case you are interested, you can combine Solarwinds and Call Manager to create the 911 solution instead of paying for one. Import the Call Manager CDR records into Solarwinds (VoIP & Network Quality). Also, make sure you have Caller ID enabled on your outbound calls to show the specific IP Phone number. Create a 911…
