rbmarshall

This ability to change the ServiceNow instance for our alert actions is really needed. Especially as we have customized these actions so much they are time consuming to duplicate for other instances. The fact that the tool doesn't allow for this seems arbitrary which makes it particularly frustrating. Do we really need to…

I had thought there was a substantial enough timing offset already in place but for whatever reason another collision occurred recently. I just figured that if there was no point in having our DBAs run theirs, I would ask them to skip it...

Does anyone know WHY this happens??

Is buffered still the current recommendation? Or is streamed now stable in the latest version, 2019.4?

I'm attempting to use this Custom Poller and the noted query to exclude BGP alerts on "Admin Down" links but I'm getting this error when using the query: Any ideas?

First thought is that I wouldn't gain much by having EOC connected to ServiceNow instead of Orions but I guess if it worked well and the alert configurations were also fully incorporated into EOC, it would be my ultimate preference. My immediate need is for the ability of EOC to list ServiceNow ticket details (#,assignee)…

How about a version that will mute an application monitor instead of a node?

Can you share this template with me?

Is there an upgrade path for this version? I tried upgrading from 1.6.3 and got the error "Upgrading to EOC 2.0.0.1342 from a version of EOC 1.6.3 or earlier is not supported". This error is confusing since it implies an upgrade attempt from a version later than 1.6.3 would be supported, yet 1.6.3 is the latest version,…