r.fackrell

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  • This looks like exactly what I needed. Thank you! I'll give it a look and make sure. EDIT This is extremely close to what I was looking for. Its just missing the element of letting a person determine what gets to be a ticket, and what doesn't. However this gives me some great ideas on how to do that. Thanks so much…
    in SysAid Ticketing Integration Comment by r.fackrell May 2015
  • Someone offered me this solution, perhaps It will help you too! * http://www.solarwinds.com/documentation/Orion/docs/OrionTTIntegration.pdf
    in Integrating Sysaid tickets? Comment by r.fackrell May 2015
  • Turns out a technician earlier in the day cleared out the cache while trying to troubleshoot an issue. This caused the RPC to error out and it needed a restart. After that, All is well. Thanks for the insight.
    in Performance Counters go Unknown? Comment by r.fackrell July 2016
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