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  • First, you'd need find the e-mail template that's being used for this alert and then modify it. Add a variable, let's say SourceAccount, to the template. Then go back to the rule and then you should be able to drag and drop it to the new variable that you just added.
  • I understand. I found the reference to those alerts in sean.martinez's (part of SolarWinds tech support) response in the following thread: SNMP stops responding on Windows servers (affecting half of our nodes) His response states these alerts act on lack of SNMP information which seems to imply that last polling time isn't…
  • One suggestion would be to have an alert that contains multiple condition groups. Each condition group would be a test for each different critical temp. For example, it could like something like this (using your first two critical temps). Trigger Alert when any of the following apply Trigger Alert when [u]all[/u] of the…
  • What OS is running in your VM? As for your normal PC, you'll notice that Windows 7 isn't one of the supported OS for APM. Do you have a Windows 2003/2008 Server on which to install APM?
  • I didn't know there was more than one group feature but I'm referring to the Manage Groups feature found in the Node & Group Management section of the admin console. Hope that clears it up.
  • Simon, are you testing the alert or were the conditions of the alert met such that it was triggered? If you're manually testing the alert, Sean is trying to explain that only the alert actions are tested, not the trigger conditions themselves. So again, if you're manually testing the alert, wrong information will most…
  • That's a good start. You could also have used something like Poller Name is equal to <whatever you named the UnDP poller> The only thing left is to add another trigger condition like Numeric Status is equal to 1 Once completed, your trigger condition might look like this Hope this helps.
  • Alerts are completely independent of each other, so no, it's not possible. I have to admit, if there were a way for alerts to be to be dependent on each other, that would open up new possibilities for cascading or more complex alerts. Very intriguing.
  • Unfortunately, by design, APM assumes that non-response on a particular port indicates that the application/service is in a down state. Therefore, if you were to use the "Down Application" resource, it would definitely include the application on your server in the list. On the bright side, alerts can be configured as you…
  • You'll probably want to place this in the MenuBar.ascx file. The problem will be filling the marquee with active alerts. Where and how are you going to extract this information?
  • Does your alert trigger look like the following? Note how the last two conditions are indented indicating that they are part of the condition group.
  • Right and when you pull up that report in Report Writer, what's the report title for it?
  • Somewhere in your IFRAME tag, add FRAMEBORDER=0.
  • I don't have a suggestion that will directly troubleshoot this but instead a more roundabout method. You could adjust the polling interval for this particular node to see if that helps. You could also adjust the timeout values but unfortunately, it's a global value that would affect all nodes. It's probably safe to assume…
  • Oh, you'll just have to use an SQL query. For example you'd replace ${InBps} with: ${SQL:Select (${Inbps}/1024) from interfaces where interfaceid=${InterfaceID}} I know you'd probably like the advanced alert variables to work the same as the basic alert variables but at least a workaround is possible.
  • I don't know if this has changed in 9.5 but prior revisions did not support animated backgrounds for the maps. For an animated gif (like the animated weather loop you referenced), only the first frame would be displayed. You could use one of the scripts I referenced to schedule automatic downloads of the image in order to…
  • Fair enough. My concern, if SolarWinds is to implement this, would be how NPM would distinguish between a hard drive that no longer needs to be monitored and one that is actually down. Obviously, this concern would extend to the interfaces as well.
  • In your original post, you seem to imply that you know which part of the query needs to be corrected in order for the report to be accurate. Did I misunderstand your post?
  • Ok, I understand your beef with it now. You disagree with the fact that the credentials needed to launch the script monitor need to match the credentials on the remote system the monitor is assigned to. Even though I work in an Active Directory environment that leverages this feature, I would tend to agree with you.…
  • Are you using the All Volumes resource? If so, you can set the filter to the following to show only "fixed disks": volumes.volumetype = 'fixed disk'
  • I'm certain you need to configure the component to use the UNC path specified in your original post: \\${IP}\d$\mytext.txt. My question about login credentials was actually about the UNC path to the remote file. Have you confirmed that the login credentials configured for this component can access \\${IP}\d$\mytext.txt…
  • Unless I'm misunderstanding how alerts work, once an alert is triggered, it stays triggered until the alert is reset and the trigger conditions are not continually rechecked to see if they still "apply". So having a condition in the trigger that checks to see if the node status is down won't make a difference if the device…
  • I'm a bit surprised that Lotus Notes doesn't support the ability to send e-mail directly to a group's address. So if you had a group called SysAdmins (whose members are the sysadmins), can you send email to SysAdmins@berk-tek.com that would automatically be distributed to whoever is in the group? Instead of Exchange, we…
  • so basically I input the email address in the custom property field on each node? Yeah, pretty much. And if so, how do I configure the alert to trigger and email based on this custom property? Nothing changes with your trigger conditions. However, you'll modify the recipients of the e-mail alert by inserting variables. In…
  • Since you mentioned it, which version of NTA are you running? I'm uncertain if it's necessary but have you disabled NetFlow on each of the node interfaces as well?
  • My thoughts was that since I am grouping all the devices together by acct number, if I had custom properties for the group, I could have just one entry to change no matter how many devices are in that group. If you have a better way to accomplish this, I am all ears. The bulk option could work. I dont know if the template…
  • Ok, wait. So, is your alert triggering properly? You're essentially looking to compose a proper e-mail alert for this? What exactly are you trying to include in your message? If you're looking for something simple, maybe the following works for you: ${GroupName} is currently ${GroupStatusName} for the following reason(s):…
  • As part of your troubleshooting, did you define an action that would output the response time to get an idea what value it's receiving?
  • Create an application template using the Linux/Unix Script Monitor component. Instructions on how to properly set this up can be found in the APM admin guide (direct link to online version). As as you properly output the Statistic for the script, you can create an alert based on this value.
  • Maybe I'm missing something here but it's working as designed, at least that's the way it works for me. A down node won't flash red until the web page is refreshed, if it already isn't flashing as red.