Comments
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Not yet ourselves, but the support person we worked with did mention that might be an issue we experience with 12.8.3 HF3.
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We just deployed this today after previous attempts to upgrade from 12.8.1 failed. The update failed initially, and we were experiencing the same issue with the UI not displayed correctly, user sessions not sticking, contact your administrator errors over and over, etc. After we added a setting into the WHD config file…
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Hmmm interesting. We tried the workaround by adding the line "JAVA_OPTS="-Dwhd.12.7.8.not.send.mail.individually=false" to our WHD config file, rebooted our WHD instances and sending email to techs is working again. I would recommend reaching out to Solar Winds support if the proposed workaround isn't working for your…
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I don't recall seeing any info that this bug was fixed with HF2. There is a published workaround from Solar Winds that you can do until a future patch that fully resolves it is released:…
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Thank you for the confirmation, much appreciated.
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Just wanted to put our hat in the right and say that we recently upgraded to 12.7.8 and applied Hot fix 2 and are experiencing this issue with email notifications not being sent to all of the parties that are checked to receive an email when clicking on "Save & E-Mail"
