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  • Hey Peter, We are pushing the limits of our WPM now... we could use some new tricks. Do you not have some idea about beta at this point? UI changes? goto meeting? anything?
  • Hey Peter, What about the user interface ... will it track with the same UI improvements happening on NPM? For example, the advanced alert windows that use old Windows technology... it is a real pain working in the small email message window that cannot even scroll except by keypad. Also, not able to see full text in…
  • We only use domain accounts... and have not seen any of this kind of issue on our intranet sites. We do see differences in performance between allowing WPM to create the domain user profile versus logging into the client with the domain account before running WPM. We are still sorting out the differences in behavior and…
  • 1. Did you configure the players with the same number of worker processes? 2. Are you using the default user accounts (SEUM-User-1)?
  • Hey Steven, thanks for confirming I am not crazy... however, several trials of Case E does not complete with a what is expected in a 'Down' situation where there would be no duration time. Not sure why that happens, but I will have to come up with something. Again... thanks for taking the time to answer.
  • Jiri, Ok... you said "If target page accepts username/password authentication, there should be authentication dialog popping up in recorder where you can enter credentials of a user." This is the behavior I am seeing when recording. However... Why doesn't the recorder allow a seamless SSO if it is running as a user with…
  • Thanks Jiri, While I could see a few differences... the one major difference was the name of the button had changed. So I am thinking that was what broke the recording and caused the error... at least now I can see all the way down into the weeds and understand what is being recorded.
  • Thank you for the response Peter... Here's the thing... Answer #1 We do not run this manually so this is not a possibility. It is however, what we end up having to do when the transaction starts running at the wrong time because somewhere in the week someone thought it would be neat to run... thus getting it off its…
  • Fahad, Like Peter said... From "Manage Recordings" window you can edit the name of the recording and create a new monitor at whatever locations you have setup, or you can open the recording and save it as another name, but will still need to create a new monitor. Creating the monitor gives you the new transaction name. If…
  • Yes... the reason is from no data reported, the cause of that can be several things... just as (Vinay) suggested. There should be a correspondence to an UNKNOWN, UNAVAILABLE, or anything that would keep the DB from being updated. Increasing the sample interval gets more data, but it still comes down to trying to report…
  • It definitely looks like an access problem. If you login as the worker agent do you have access to C:\Users\USERNAME\AppData\Local\Microsoft\Windows\INetCache\Content.IE5? If you can get to it then it may not be permissions but what jiri suggested... a locked resource by the browser. If you can't access…
  • Hey kahmeelyon, Saw your issue today and without understanding your internal jargon, this does ring similar to an issue I am seeing. Let me speak the issue back to you so you can confirm if I am seeing the issue correctly. You run the same transactions from locations on your internal network (LAN), and from locations on…
  • Brendan, How often is this intermittent problem? multiple times a day? every few days? When you say that you "go into the recorder" do you mean that you go to the transaction window and hit "play now" ... or you actually bring up the recorder and play the recording? What is the first step on these problem transactions?…
  • mcam, I am no expert but if you are talking about showing it in an alert email... could you not use a variable for the object ID and post the URL in the email. For example... The URL would be the same except for the ID https://orionwpm/Orion/SEUM/FullscreenChart.aspx?ResourceId=109&NetObject=TS:2756 Substitute the variable…
  • You might try... Make another recording where you have to click on that message (hopefully the message is in the same spot every time). You may want to copy the old recording and add the step, BUT... we have had better luck creating a whole new recording. Create a Group that incorporates both recordings. In this case one…
  • Depending on what your recording is doing... your difference may be in the proxy settings. So playing manually with your login is probably using a different proxy setting than when WPM runs it using the default user proxy setting. We have a ticket open with Solar Winds that is still in progress. I can update the list when…
  • Under the WEB tab... click on Transactions Summary. You can add the Custom List of Reports. It is the canned statistical reports. Not quite what you are looking for, but a start. With a little knowledge in SQL Business Intelligence Development Studio and installing SRSS you can build anything you want into your own custom…
  • Well Kevdeloitte, I am not on that version yet, but that message says your SolarWinds service running on the remote or the server is losing communication with server... albeit for a very short time. If you open WPM Player Settings on the remote client, the player can be setup to either receive or initiate communication to…
  • Kbyrne, I can help you with the first part... I found out from a question I asked... that when you export your recording you get an XML file that shows you all that is being recorded. This will help you figure out what is actually being done in each web action. The Fiddler app suggested by Solarwinds can be used to see the…
  • bharris, When I start the recorder on my work machine... I start it as one of the AD service accounts for WPM. Using this method... we always get a window for credentials as jiri describes above. You may not use AD accounts for everything but it is our policy to not use any local accounts as SWinds suggests.
  • Shanlon, It would also depend on how big a load/environment your NPM is handling or potentially will handle in the future, and how big you figure your WPM environment will be. Our environment is big enough that running the WPM server on a different server makes sense. Yes, the databases live in the same environment, and…
  • Anthony, Although not a direct solution... one could setup up an F5 (BigIP) like device in a DMZ and provide access to SolarWinds main console via a website... thus, the URL needed to see is available. We have a similar setup that allows us to get to the console via our mobile devices. Yes, some things are available with a…
  • While unlikely that most may not have the situation of a transaction running only once a week, hence not having the ability to reset an alert until the following week... and also having the problem of no alert actions occurring because the next run resulted in the same status... here is one answer to the situation. Use the…