pratikmehta003

sorry for responding late. Cool, i just had doubt on systems apart from Windows... Thanks for clarifying it. In your opinion when should we prefer LEM, any idea? i am asking more in terms of sys logging.

which pwd had the special character?

can u run the inventory report and see if u are able to see that device already? ideally search option should give u the result.either hostnae or IP address...

finally got resolved.. it was the firewall plus strict rules on AD level which was preventing it.. after enabling the fierwall and defender its reporting fine...

yes u can specify the value

I think its better u reach out to support.

thanks but i wouldnt want to use that route... i do have other 2 templates that can be used but i dont think that should be modified... let me wait for someone to comment

There is an alert which can be set whenever WMI is not working for any server so that some action can be taken...i wil send one screenshot to you... No there wont be any down alert triggered...

Try making a host entry on the solarwinds server once and give a try...

@"serena" when is the agent expected to be available HP UX?

In the performance analyzer, u have option to export...when u do that, it will give u in raw format...

@"aLTeReGo" one more query.. if Solarwinds is in HA then the agents should be configured to talk to VIP? we tried manually and thru console too but no luck... this is case id in progress:00544107 

this is still on-going... support identified Antivirus as issue but even after disabling. its still same....seems a bug and waiting for resolution...

@"aLTeReGo" agent does appear but with error stating not successfull. I m using ICMP option only under List resources. When i change the polling back to ICMP, there is no packet loss observed... Yes i have raised the case yesterday.. waiting for support to revert...

in my view this condition would mean that it will trigger every time it meets the condition... but if the alert is already open then i dont think it will re-trigger...once its resolved and then again if it qualifies, it will trigger.. U can instead try alert escalation part, i think that will meet ur requirement...

u can try to use the severity variable in the alert body and then try to parse on ServiceNow side.. we are going to try that sometime this week or next.. i will let u know if that works...

anyone?

@"aLTeReGo" yes i ran the init command and entered all information but says that Agent service start failed...port 17778 is open an no issues found.. Can u tell me the location for the agent logs?

i am seeing this alert working in some and some it doesnt... Any clue why this could happen? OR is there any better way to know when WMI/SNMP creds fail to work?

What all are u monitoring from this box? Did u check all its child entity's? Are u using global threshold? Are u using enhabced or classic status?

Yes u r right. i just mentioned this which wont take much time to check.... would be interested to know the resolution....

Hi Dentifrice‌ Would like to know if the issue got resolved after u increased the timeout.

I asked the question as in your screenshot it was showing error for SA user....

port 443 should be open... Solarwinds collects the data from Vcenter via API so this port you can get it checked once...

Then i think compatibility must be an issue.. suggest you raise a ticket and get it confirmed....

If you don't provide one more condition and only have interface instance is "your selected interfaces". Did u try this? This would alert only on interface u require. For alert running any time of day: You can make the changes in time tab while configuring the alert. If u need only during your business hours then you can…

You can use Interface status option instead of what you are using now.. Once u select interface as object to alert on and status option, you will get all values that you are looking at.. check this: Success Center

m not sure about the automation part... maybe aLTeReGo​ can comment on it or guide u further...

tmeyers​ I am referring to the events that we see in Solarwinds actually... like the below one which i have taken from solarwinds demo website. There are certain events which get logged like IP address changed etc.. So when the integration is from SNOW using pull method, all such events get converted to alerts....and then…

Agree but for new customers with smaller number, this new licensing doesn't help...