philbibby1

Hi, Is it still the case that we're unable to monitor IBM BladeCenters using SAM? Cheers,

Hi, I've been trying to work out a way of setting up an alert so that instead of sending an email to the team, it sends an SNMP trap to our Netcool system, which in terms auto generates an incident ticket. I've spent a few hours trying to work find the correct fields to use for the tigger conditions, and also the alert…

Looks like they've updated the poller package in Customer Portal overnight - it's now got the SAM poller in it!! Thanks for yuur help guys

We've used it successfully - basically our "branch servers" are desktop PC's running 2k3. I was just trying to cut out having to fire up WoL manually - anything to make life a little easier!!

Thanks - I've got a case open, so let's see what happens

Yes, I've got a windows process that runs first thing in the morning to start up one of our systems. Every now and then, it doesn't close properly, and causes the system to hang. So I've setup monitoring of the process, and alert if the process runs for more than 5 mins. The problem I've got is that the application shows…

Hi Denny, I was just wondering if there were any thoughts of incorporating RSS functionality into NPM. We'd love to be able to integrate Orion into our Servicedesk portal - allowing the servicedesk to be made aware of system outage and pre-empt call volumes. Cheers, Phil

The latest version of Additional Poller that I have available in Customer Portal is Orion Additional Polling Engine v2011.2 And that has a poller for APM4.2, and says it's not compatible with the version running on the main server. Could it be that my Ccustomer Portal hasn't been updated?

Hi Yann, Thanks for coming back to me so quickly. I've had a look at the post above, and have come across the same problem as one of the users on there. I'm running v9.1 and and the "SWtoolset.menuOptions" file isn't there. Any suggestions? Phil

Guys, Did you get anywhere with this issue? I've just started adding our vast SQL estate to APM, and out of the first 6 servers only 1 one server is responding to the port monitor - and they're all supposedly built exactly the same!?!? We having the problem with SQL2005 and 2008....... Any help would be good! Phil

Finally logged a call regarding this. I'll update people once it's resolved. Case #251762 - "User credentials cannot be used for local connections"

1.3.6.1.4.1.1357 Nortel Network Periphonics VPS / MPS device

Denny, We use Loglogic log management equipment, which run a form of Linux, and so come up as NET-SNMP. Is there any chance of something for these devices? Object ID: 1.3.6.1.4.1.8072.3.2.10 Cheers, Phil

Patrick, This is an absolutely a priceless resource - keep up the good work!!! If it's available for download, please tell me where I can get it. Cheers, Phil