pflanz

Can Solarwinds help me? I am a newly assigned Capacity Manager. We have a large Data center that supports multiple clients. Can Solar winds do reporting at the Customer Level rather than only at the node level?

Thanks, I think this points me in the right direction....thinking HTTPS Monitoring

Thank you, that was a lot of useful information, and many things I had not thought of. However I was trying to find out more about monitoring and reporting on Unix/Linus computers. Our IT group says that Solarwinds does not do a good job on those, and I believe it has to be how they set it up, and not inherent in…

This is what I am being told: The node in question, appears to be not having any issues and is up the entire time that it is unreachable from Solarwinds. I just noticed it went down a minute ago and ran some quick tests and it was up from the management network and was up inside the routing domain. This appears to be a…

I have the procedure described in a Customer Success article Monitor portd on an external Node, dated Aug 12 2016 Would that be the right procedure?

There are some limitations set up based on Custom Properties and such. I am not sure what you mean by Scope. They are three distinct alerts. I believe our problem comes from trying too hard to make do with what we had, We consolidated from 2 Orions to one, and the fields of the DB's were not identical. That took a bit of…

Yes we do have the SAM module

Yes, and hopefully I am astute enough to implement it. I did see that, but had also seen that it should work on custom properties....no way for them to put that in the examples...but it becomes painfully obvious that this is the case. In our environment we are a Datacenter that has about 35 distinct customers. Each wanting…

I am trying to get a report such as this but for one customer only....if I run it with no filters I get every customer

now I do not feel so ignorant, that makes perfect sense now. Thank you!

Oh I agree whole heartedly...and in typical fashion we are going both ways. We will do both Groups and SAM Templates. My hopes is the Result of having SAM monitor applications will totally outshine what Groups monitoring is giving us. Which is extremely limited as we are only going to have servers as the Group Members, and…

I am talking about the monitoring and reporting of Unix and Linux systems

OK, Now I understand that the term and metric of Group Availability is faulty and should not be used. Group Member Availability is a measure of availability that is correctly calculated based on the availability of the members. Node availability takes into account the Manage Unmanaged processes, but I am unsure if Group…

This the packet loss for this server sampling every 15 minutes. I am told the node is not really down and that everything is functional, even though during this timeframe I have over 525 Node Down Events due to no response.

OK, I have a Custom Property set up with the Customer Name. I have no problem making a web based report for any node, but how do I do it for the Customer...I can do it if I choose either a chart or a table, but that also limits the data I can pull. The report I have in mind has three columns and two rows First row has Node…

I found this, but when did this change?..it use to work just fine. Set automatic email notifications for scheduled reports Overview SolarWinds does not support automatically emailing scheduled reports due to the size of the common and recommended scheduled reports. This article discusses an alternative by scheduling the…

Actually in thinking this out further, I do not need a report as much as I need to set an alert that alerts when a server has X amount of collective downtime .