Comments
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Hi Ammar. As @"mark.gover" said, you need to open a ticket with support and they will include the Cisco MIB in the SW MIB database, after confirmation you can download it from the Customer Portal (Since you are getting the message you mentioned) > Run the .msi file on all deployed polling engines - on the main polling…
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It's normally 12k per Polling Engine. We have to consider other things as well, eg. machine resources, polling frequency, number of agents assigned to this server, SAM applications, VMs, and so on. As Vinay mentioned, there are several reasons for the collector to use that amount of CPU. I once saw a very small thing…
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It is SNMP, right? SW uses the OIDs in the following article to get the CPU/Mem utilization from devices https://solarwindscore.my.site.com/SuccessCenter/s/article/CPU-and-memory-utilization-Object-IDs-OIDs-NPM-can-poll?language=en_US I think it would be a good idea to reach out to the device's vendor and ask for the…
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This out-of-the-box action should work well... maybe it's taking too long to convert it to PDF. Review the ActionsExecutionAlert.log and OrionWebPdf.log for more insights. It might be worth opening a support ticket to analyze the logs as well.
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If you need it on the email body I don't think <img src> will work for charts. This is intended to work with JPEG/JPG, PNG, GIF, SVG, WebP, BMP.
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Hi Fardeen, Have you tried to use the action: 'Email a Web Page'? Using this action you simply need to paste the URL in the required field and it will be sent as PDF.
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SW recommends keeping the number of elements per poller under 12,000, more than that they recommend an additional polling engine. Additionally, check the polling frequency as it may affect both collector and jobengine. Consider slightly decreasing the polling frequency in the Polling settings. Configure polling interval…
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Hi Akash, Don't have too much experience with AIX, but It seems the swiagent package was installed successfully. However, you encountered RPM errors: * rpm_share: 0645-007 ATTENTION: whichfs() returned an unexpected result. * rpm_share: 0645-007 ATTENTION: get_rpm_inst_root_list() returned an unexpected result. *…
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It's kind of "normal" after a migration. You can reset the license store: https://solarwindscore.my.site.com/SuccessCenter/s/article/Corrupted-license-store?language=en_US#:~:text=To%20reset%20the%20license%20store,and%20navigate%20to%20Licensing%20folder. If you haven't disabled the license on the other server, you will…
