pacetti

So if im getting this right, all the additional poller is - another NPM server.. i install all my modules on the additional poller as well. Yes, this is correct, bearing in mind that devices monitored by NTA must be configured to send Flow data to the Additional Polling Engine. Using an APE as standby solution for NTA…

As stated previously, you will need to submit a technical support ticket.

There is a Universal Device Poller Status resource that is available for Node and Interface Details views. For any viewed node or interface, the Universal Device Poller Status resource lists the following information for each poller assigned to the viewed node or interface: * Poller Name * Current Status * Last Polled…

Walt, We are currently working on a proper document listing and describing the processes and services employed by Orion NPM and Orion modules. When we have generated it, I will post notification here. Thanks,

Rawk, Do you have any insight into what update in SP3 it was exactly that fixed your issue? I am asking to determine if this is an isolated case, particular to your environment, or if this is something arising from a characteristic of NPM itself. If the former, I can write up a knowledge base article and release notes to…

I was just able to get both of these to show up correctly. Try them on your installation. Let me know if they work as expected for you. Thanks,

mick, Have you tested the alert action itself to confirm that it is configured correctly for your SMTP server? Or, are you able to get any other action (e.g. logging the alert to a log file or the Windows event log) on the same alert to occur correctly?

It is my understanding that, if you download and install the bits provided on the Orion NPM 9.1 SP5 Packages document (OrionNPM91SP5Packages.pdf, as linked from Upgrade_90.pdf) for your license level, you should be installing NPM 9.1 with SP5 already applied. There should be no need to install 9.1 and then 9.1 SP5. The…

The core will fully upgrade when you take NPM from 10.0 to 10.2.1 (with Core v.2011.2.1). Core v.2011.2.1 is fully compatible with all your current installs except IPAM 1.7.1, hence the initial upgrade requirement. HTH, 

Shailesh, This thread may be helpful for working with snmpd.conf, and the chapter to which Byron is referring is "Monitoring MIBs with Universal Device Pollers" in the SolarWinds Orion NPM Administrator Guide (.pdf).

I had to confirm with development that you probably installed Orion NPM initially in simple Eval mode, where the installer does a lot of the heavy lifting, options-wise, including the setup of a SQL Express database, for you. Under this mode, the website is set up on port 8787. Had you gone through the entire Config…

NCM will be the gating factor on your upgrade, so the NCM instructions trump all others, including NPM. Follow the recommendations provided by NCM, and you will be OK.

FYI: This information is available in the Solarwinds Knowledge Base and in "Getting Started - Configuring Orion NTA Settings - Configuring NetFlow Data Compression" in the SolarWinds Orion NetFlow Traffic Analyzer Administrator Guide.

There is an additional note regarding VM NICs: Network Interface Each installation of Orion NPM should have its own, dedicated network interface card. Note: Since Orion NPM uses SNMP to monitor your network, if you are unable to dedicate a network interface card to your Orion NPM installation, you may experience gaps in…

Mike, To answer your questions: * An additional web server does not provide any explicit load-balancing, at least not in the sense that an additional polling engine does, allowing you to explicitly assign nodes to different polling engines. An AWS simply allows you to move the web console functions elsewhere. * Each module…

Disturbedguy, The following procedure, provided in the SolarWinds Knowledge Base article, "Moving Older Map Maker Maps" should help: For versions of Orion NPM prior to 9.5, you will need to follow the steps in this section. Newer versions of Orion NPM include the Network Atlas maps, which are stored in the database so…

If you are neither uninstalling NPM/NCM nor changing the NPM/NCM server, running the Configuration Wizard should suffice. I neglected to mention that if you are changing the NPM/NCM server, you should use License Manager to ensure your license gets carried over. For more information, see "Maintaining Licenses with License…

Ben, Are you seeing results similar to what is reported in this post? If so, submitting a technical support ticket is probably your best option right now.

Ben, You are correct to assume that if your hardware and software are the same you should be getting the same results. When you use UnDP to test your OID against your HP server, do you get a result? If you get a result in this test, but still do not get a result in the web console, you should submit a technical support…

Dev has indicated that the answer is more like option (B): "Last Sync" is the latest successful synchronization, or update, to the database. It doesn't really tell you what it successfully updated, just that it updated something. HTH,

sonic6t9, You'll need to submit a technical support ticket to ensure you receive the correct bits.

It is not available in a released version yet. For more information, see this thread.

Using the information in "SolarWinds Orion Filter Syntax Guide", can you confirm that the syntax of your query is correct? HTH, 

esamurai, You can download Universal Device Pollers from the thwack Content Exchange, or you can generate your own, if you know the OID you are trying to monitor, as detailed in the "Monitoring MIBs with Universal Device Pollers" chapter of the SolarWinds Orion NPM Administrator Guide.

byrona, Dev has assured me that, assuming you have performed a recommended full database backup and copied your reports, your upgrade to 10.0 should maintain all existing customizations.

byrona, This KB article may address the Orion Website Error you've encountered.

To summarize: * HF2 is included in SP1 * HF1 is not included in SP1 * If HF1 is needed, install it again, after applying SP1. Thank you,

roselyn, Some users have found a resolution by confirming that the correct IP address of the Orion server is added to their hosts file, as indicated in the article "Export to PDF Fails with a 404 Error". The latest service pack (10.1.2 SP1) addressed this issue. There may be other issues related to pdf export that other…

Does the procedure in the section "Discovering and Adding Network Devices | Importing a List of Nodes Using a Seed File" of the SolarWinds Orion NPM Administrator Guide help? To prepare, you really just need to export your current catalogue to a text file, with each device separated by a line break. Scripting the export…

I'd suggest you open a support ticket, so we can get someone to look at your specific environment.