pabely

Comments

Thanks for letting us know. Do you have the Release Notes in PDF format for those who are not on-line, I can see the Installation Guide and Administration Manual in PDF in Sucess Center but not the Release Notes.

in Web Help Desk 12.7.1 is now Generally Available Comment by pabely October 2019
No WHD cannot do this retrospectively. You would have to export all Tickets for the Tech Group then so some clever query with Tickets with Open / Updated & Closed Dates

in Report - Snap shot of tickets Comment by pabely September 2017