odelay

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  • FYI, my existing support ticket is 62099 being dealt with by Chris Weiner. We are managing 558 devices in NCM
    in NCM Information Service Comment by odelay October 2008
  • Anyone got any further thoughts on this? Or could I get some response from the SW admins? It seems this has been ignored in v9 again. So the functionality of sending email alerts for syslog messages is essentially useless, unless you know the IP address of every device on your network. This is obviously a bug, as the "DNS"…
    in Syslog alerts and DNS Comment by odelay July 2008
  • I'm seeing this also. I have a ticket open for it already. Seems to tie in with trying to access certain inventory information on the NCM website (e.g. Cisco Card Data), where the website eventually times out and displays an error message, then the w3wp.exe and SWOrionNCMInformationService.exe processes start ramping up…
    in NCM Information Service Comment by odelay October 2008
  • bcole, the ${CAPTION} variable is taken from the Orion Nodes db, not the Syslog db, and displayed in the Syslog Viewer, but for some reason this macro is not available to use in email alerts, you can only use the syslog specific variables. You could try the ${DNS} or ${HOSTNAME} macros which are available for syslog email…
    in Syslog alert macro issues Comment by odelay July 2008
  • Thanks, but unfortunately not. Also tried ${SQL: Select Nodes.SysName FROM Nodes WHERE Nodes.IP_Address = ${IP}}, as ${NodeID} is not a valid variable in the Syslog Server, but ${IP} is.
    in Syslog alerts and DNS Comment by odelay July 2008
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