neomatrix1217 ✭✭✭✭✭

I don't see the attachment but take a look at this KB https://support.solarwinds.com/SuccessCenter/s/article/License-Manager-error-The-License-Store-is-inaccessible-Restore-connectivity-to-Main-Poller-Pollername-in-order-to-view-or-add-Licenses?language=en_US

It looks to be an issue with that resource if you go to the vital stats page does it show correctly? Try adding another resource like the linear gauge or percent memory used modern chart.

Take a look at this thread and see if that is what you are looking for? https://thwack.solarwinds.com/t5/SAM-Discussions/Hardware-monitoring-HPE-Proliant-Gen10/td-p/258125

Is this from the main polling engine or an additional poller? I would try bouncing the Orion services and see if that resolves the issue.

Orion provides most of these metrics out of the box but if needed here is the KB for the custom poller https://support.solarwinds.com/SuccessCenter/s/article/APC-UPS-custom-poller-setup?language=en_US

Not sure what applications you have but SAM has monitor for FTP connections. https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-FTP-User-Experience-sw4776.htm

Take a look at this thwack thread it should do the trick https://thwack.solarwinds.com/t5/SAM-Discussions/Report-that-shows-nodes-with-assigned-alerts/m-p/596919

You can install Wireshark and see if traffic is going to the node see KB below. Troubleshoot a Test Failed result for SNMP nodes in Orion Platform (solarwinds.com)

Are you downloading this from your customer portal or is it an eval?

This article will help address what you are asking but you are correct in your statement. Windows Server 2012, 2016, and 2019 and SQL Server 2012, 2014, 2016, 2017, and 2019 Support (solarwinds.com)

System Requirements https://documentation.solarwinds.com/en/success_center/servu/Content/System_Requirements/Servu_15-2_system_requirements.htm Install Guide https://documentation.solarwinds.com/en/success_center/servu/Content/servu-iug-install.htm

Take a look a the log files here. C:\ProgramData\Solarwinds\Discovery Engine

See if the jogs your memory Step #1 Step #2 in the trigger action

I don't see where it has been released yet they may have done the documentation but the hotfix has not been released

I would ask the owner to send you a screenshot of the community string of those devices.

You can go to the deployment health page to see if there are any current issues in your environement. There will also be KB articles linked to the problems to give guidance on how to correct those issues. Troubleshoot Orion Deployment issues with Active Diagnostics (solarwinds.com) Who Watches the Watchmen? The Orion…

Can you give more details on what you are looking for to be added to the events?

I would run them one at a time since the config wizard is writing to the DB.

You should be able to disable the trust test.

All the information is stored in the Orion database so you can use SQL Mgmt studio to back it up. https://support.solarwinds.com/SuccessCenter/s/article/Backup-the-database-using-SQL-Server-Management-Studio?language=en_US

Are you doing this in network atlas or in Orion Maps?

Have a you tried putting a filter and just selecting the parent category.

Try rebuilding the website https://support.solarwinds.com/SuccessCenter/s/article/Rebuild-the-Orion-Website?language=en_US

There is SAM template to monitor Orion there is also HA which would require another server and a HA license. https://support.solarwinds.com/SuccessCenter/s/article/Monitor-the-Orion-server-using-an-Orion-template?language=en_US…

I would use an agent see the requirements below. https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/Core-Agent-Requirements-sw476.htm

See if this one fit's your needs. https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-Microsoft-IIS-SMTP-Server-sw5207.htm

Have you looked at the port requirements for HA? https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/HA_Requirements.htm

By any chance does the custom property appear in the group by and did you scroll all the way down since it is not in alphabetical order.

 Just re-run the discovery so it can pull all the new information into those nodes.

You can upgrade to 2020.2 with your current environment below are the system requirements to 2020.2 https://documentation.solarwinds.com/en/success_center/orionplatform/Content/System_Requirements/Orion_Platform_2020-2_system_requirements.htm