natetech · SolarWinds Administrator

In the end, we had to open port 17799 between the Orchestrator/Master and all Linux servers with the Kubernetes containers to be monitored. Once those ports were open, then the Container Services finally showed the Container. Apparently the Master is not monitored, though it is where the agent was installed to allow…

We had a similiar issue, telnet response OK, TLS required error. It turns out that or network team, despite swearing that they did so, did not open 17778 BIDIRECTIONALLY. When the admin who was attemping to install the agent demanded to see the traffic logs, they realized that they had not opened the ports inbound to the…

We have restarted services and rebooted all server in out environment without success. The fact that the issue did not appear until a few months after the last update has me puzzled. We are currently using Groups to assign application monitors for 30,822 components on 3825 Nodes. This seriously impacts our production…

Thank you for the query, I can now be sure of what is missing. I have had DBA perform maintenance, Manually ran DB maint, Run the config wizard, rebooted Orion and all pollers. I have been playing e-mail tag ever since SolarWinds Support had me perform the following, with no success. 1. Stop Orion services using Orion…

RTPE provides access to end processes, pause polling, and use different credentials which are stored on Orion, it is not simply a viewer. Those items are admin features.

I appreciate the recommendations. Our node availability averages around 99.9+ with some nodes as low as 93% over a years time. WMI permission does not appear to be an issue, as results are normal most of the time with no changes being made before, during, or after.. WBEMTest does not yield any negative result for…

Case # - 00417479

You may want to take a look at this write up by animelov SWQL Walkthrough This may help you see how SWQL relates to SQL, and how to "read" [Nodes].[Agent].[Probe].[Engine].[SEUMAgents].[Transactions].[CustomProperties].[AppFilter] to be able to convert to SQL In layman terms, SWQL is performing a function that is going to…

SELECT N.Caption AS NodeName, N.IPAddress, N.Interfaces.PhysicalAddress FROM Orion.Nodes N WHERE N.NodeID = ${NodeID}

I thought that would be the direction to go, but for some reason, despite however many "exited" states I see, the container never shows a Restarts state in SolarWinds. Cortex.Orion.Cman.Container.RestartCount is 0 for every entry.

The use of agents on the remote nodes has been completely ruled out as a monitoring tool.

Thank you for the input. Your use of the joins was exactly what I needed!

Lets you decide what you can add to your view, such as Custom Properties or System Properties

I have opened Case # 00456948 with the same Issue regarding Linux SAM not working after 2019.4 upgrade.

We had the same issue due to not having the required firewall ports open to the APE. Allow all outbound communication from orchestrator machines on the following ports: 17778: SolarWinds Information Service (SWIS) API (should already be done) 17799: SolarWinds Cortex REST API to track time series data 10255: Listening port…

I have one polling engine out of nine for which No agents will work properly other than up/down status after 2020.2 upgrade.Most are reporting "Upgrade in progress". One suggestion was to reboot all of the servers, which is not an option for Production. Case # - 00570199

Try scrolling down to the next section for Network settings

Apparently, the admin who was performing the install WAS selecting the main polling engine, despite telling me otherwise. Still waiting for the appropriate port to be open to that Additional Poller to see if the correct component can be monitored.

The first thing I would recommend is that you make sure to open TCP port 17778 bidirectionally between each Cloud location and your polling engine. I believe you could then put the servers in Maintenance, migrate them, then take them out of maintenance. If IP and Server name remain the same, they should resume normal…

I had an issue with Linux agents being connected, but Plugins would install and just as quickly uninstall. I opened a support ticket, and they got back to me with the following: 1. Stop Orion Module Engine on the Orion machine (Main Poller) 2. Remove and backup all SharedPythonLibs apkg files from \Program Files…

In our case, both server and polling engine were set for TLS 1.2. Telnet from the server to the port on port 17778 was successful. The issue was that the network team failed to open that port BIDIRECTIONALLY. The only reson we were certian of this being the issue was past experience. The network adims swore they opened the…

With this being my first foray into Perfstack, I found the information extremely valuable. With a lot of trial an error, I was able to use the same principles to create views for a specific set of application monitors to be able to review over 1200 nodes.

I think I worked out the logic, thought I would share SELECT Nodes.Uri, Nodes.DisplayName FROM Orion.Nodes AS Nodes JOIN ( SELECT Nodeid,Name,State,StartedAt,GetUtcDate() as date, MinuteDiff(StartedAt, GetUtcDate()) as mydiff FROM Cortex.Orion.Cman.Container CC Join Orion.NodesCustomProperties CP on CP.NodeId = CC.NodeID…

I had a few issues with my upgrade... 1. Centralized installer was able to connect to my more remote locations, but the software download failed to complete. I did make several attempts, then finally resorted to the off-line installers. 2. WPM - 35 of my 50 monitors failed after the upgrade. When the configuration file…

My issue was with upgrading Linux agents. 47 out of 54 servers failed to install the SAM Linux Agent Plugin. I have the main Orion Server and 3 APE's with my servers spread fairly evenly among them. Only 7 servers attached to one of my APE's downloaded the plugin. All servers are running Red Hat Enterprise Linux Server…

NIce query. The only issue I have is that the total number of issues is not displayed.

SWQL version: select v.ViewGroupName,v.ViewTitle, r.ResourceTitle, rp.PropertyName, rp.PropertyValue from Orion.Views v join Orion.Resources r on r.ViewID = v.ViewID join Orion.ResourceProperties rp on rp.ResourceID=r.ResourceID where rp.PropertyName in('sql','swql') and v.ViewGroupName like '%LookAtMe%'

I was presented with a similar issue... Server in use between 9 AM and 7 PM M-F. Server is turned off and unmanaged at all other times. I tried using the unschedule utility, but the scheduled task kept failing, most likely due to the weekday and weekend schedule. I was able to resolve the issue by creating an alert that…

Node Details - Summary should do the trick for you. You and remove items which you do not need, and rearrange the view to show the items of most interest at the top of the displayed page.

I have seen similar issues. Rebuilding the Performance monitors on that machine should help. You may find it useful to refer to this article https://support.microsoft.com/en-us/help/300956/how-to-manually-rebuild-performance-counter-library-values