mtalbert

Comments

  • Having the asset discovery built in would hopefully mean not having to implement the 3rd party applications(which may be a costly solution for some)
    in Built-in Asset Discovery Comment by mtalbert April 2013
  • Having no idea how the code for WHD is written.. couldn't they just take the snippet of code that makes the approval button appear and function in the client console and just add it (with the necessary changes) to the tech console portion of WHD code!?!
    in Ticket Approval from Technician Interface Comment by mtalbert April 2013
  • I think it would be better if WHD allowed for just pasting the image into the note (similar to what happens in a word doc). This way you don’t have to maintain a separate location of images; as it can lead to broken links if the location changes. Also clients tend to prefer having everything in one window and not have to…
    in Paste screenshot or image into ticket Comment by mtalbert March 2015
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