mrs.alterego · Director, Web Strategy & Development

I've moved this to the Alert Lab forum for you.

vijay.raje@eclinicalworks.com​ - I'm trying to track an answer down for you.

I am totally NOT a noob jeff.stewart...you're just jealous I can keep my feed so clean!

Question has been branched to a new thread to make it easier to follow. :-)

I was just on the phone mentioning this same issue to our vendor because it had been a while since I heard back from them. I think we have definitely hit a bug, which means we may be looking at some more time travel for a little while longer until they can get a hotfix for us. Thanks so much for sending all the…

Hi superfly99‌, I think I may have figured out why you're timestamp is acting oddly. Can you verify how you have your preferences? I have provided some screenshots for you. Obviously you will want to change your preference to match what you need/want, but here is what I have mine set at. I noticed that on a few of my test…

Your Username has been changed nmhi_it​

You're all set affiniti1​!

Your username has changed telekomnyy​

You're all set John Southcombe ️

mfrick@fhprd.org​ - yes, your username is your login name. You're also correct that when you visit your profile it doesn't show your username. I can tell you your username is currently your email address. We can change that if you'd like.

Hi marilyn.m.leonard.civ@mail.mil‌ - for right now this is the avenue to get your username changed. You can message me, DanielleH‌ or maria.bungau‌ what you'd like your username to be or just reply to this message. :-)

You are all set pant‌

Hi arman08‌, your username has been updated. Please let us know if you need anything else.

ashaikh77‌ - your username has been changed :-)

ecklerwr1​ - looks like it's being blocked by your firewall, but interestingly enough, this is the chat we use for SW Lab...at least for the last 3 or 4.

Provided a response to this question on this post.

Actually I moved the thread to our Alert Lab forum for you :-)

kasaff​, cobrien​ or aLTeReGo​ - do you guys have any ideas to help answer this question?

I think you meant to actually tag adatole‌, so I'm pinging him for ya! :-D

‌Good call adatole‌

Hey Guys, This should be working properly now. Thanks for the heads up!

Moved to SAM forum :-)

Hi jstegall‌ - I'm going to pass this message along to Customer Service and the Renewals Department to make sure they have this documented in your customer portal so everyone is on the same page.

Hi kdeal‌ - Thanks for the feedback; the ability to expand and view the products is on the roadmap for the additional enhancements I eluded to earlier, so I'm glad to know you're in favor of this feature. In fact, if you'd like, there is a feature request already submitted for this functionality, so if you haven't already…

Hi clubjuggle‌ - looks like you were awarded the 50 points for your participation today. Was there someone else you were thinking of?

Dani is correct that we are at the beginning stages of scoping out a true SSO solution for our SolarWinds properties, but the first one is to integrate and link thwack accounts to Customer Portal accounts. (This option will be voluntary, so those that do not wish to have that connection, do not need to take advantage.)…

Here is the admin guide, which can also be found on our NPM Library & Support page.

‌All our trials and free tooks are available fordowwnload by clicking on the button in the navigation, Free Tools & Trials. Here is the link to download NPM Download a FREE Trial of Network Performance Monitor (NPM) from SolarWinds. I Hope this helps.

Yes. SAM would be the better choice for this use case.