mrs.alterego · Director, Web Strategy & Development

Hi ecklerwr1​! It's been a long time! I saw your message and went back through my logs, but I'm not seeing any outage or even blips in site uptime. Please let me know if you continue to have issues, though, so I can dig in further if necessary.

Hi brandon.blaze​ - I noticed the thwack feature request issue too when I was trying to find the features I have implemented. I'm looking into what is going on with it, but please don't stop identifying bugs! I need all the help I can get!!! :-)

jim.couch@loves.com​ - despite the 404 error you received, you did get the points. The only thing that is giving a 404 is the "confirmation" message/page, but behind the scenes the questions/answers are being recorded and providing the points where applicable. We're working on figuring out why the confirmation is erroring…

Duly noted sir! I will make sure when I do updates, even if it's only going to be for about 20 minutes, I will have an announcement to the community so we don't catch you off-guard...although I try to do them late in the hopes it doesn't interfere with the majority of the community, so I could pull the "mom" card and tell…

I agree; that needs to be fixed pronto! That girl was the entire community team for quite some time...she has earned that endorsement! :-)

You do? I would be curious to know the "why" behind that statement? Do you feel it helps control things better, and if so, how? I'm just curious; maybe there is a compromise somewhere in there?

vjerez4129‌ - I am working with our vendor on getting these added to the store catalog. Sadly something "broke" in the initial setup on their side, but I hope to have it resolved by EOD today. :-)

Well that's fantastic!!!

Definitely this one!!! 

jondee‌ - That's a great idea! I will see if we can "legally" have that removed to help cut back on some of the potential hits. I knew we weren't the only jive community to get hit, but they didn't tell me WHO was getting nailed. In this instance, these spammers are humans, so....

Thanks for all the kudos everyone! We love that you love the new changes, but this was definitely a team effort! I definitely can't take all the credit so I, personally, want to thank DanielleH‌ and maria.bungau‌ for all their help and support to make this happy in such short order! I work with two of the best ladies in…

jameslim​, yes you are correct. For right now we can't offer an option to cancel. The reason has to do with how the gamification store is designed. It doesn't make it easy to refund points so in order to ensure people don't lose points, we have chosen not to allow for cancellations. I have it on my roadmap to figure out a…

ecklerwr1​ - well, shoot....that should NOT be happening anymore! We had that issue prior to announcing this new feature, and we thought it was addressed. Thank you so much for telling me so I can investigate it further and apologize for the nuisance of being asked over and over again to link your accounts.

Hmmm edsando​ - it should be open for you since it's 6am in Guam. Let me double check on that!

Not censored as in "banned", but that was my attempt at being professional Craig ....ah, who am I kidding?

irishjd​, kurtrh​ - when you guys view the poll, are you actually voting? The question won't actually show as complete until you click "vote". What I mean by that is making a comment is great, and we want you to comment, but you need to make a selection and click vote in addition to your comment. If you are doing those…

Points are usually awarded approximately by the end of the week following the close of the mission, so I would suspect that Maria will have this done by the end of this week. :-)

Hi mikegale​ - we deployed the automation for SSO on June 3rd at 10pm, so I believe you just barely missed the cutoff for the automation, which means we will manually be adding those points to your account. I promise it's coming; we won't forget you guys! :-)

pflanz​ - you may find more visibility and response to this question if you create a new question in the Report Lab forum.

Hi simonb​ - You might want to also ask this same question on the Storage Resource Monitor forum so you can gain some visibility from those who use that product and follow the questions/discussions created in that forum. You can easily start a discussion by clicking on the "start a discussion" to the right of the page.

curtisi‌ - I have no idea why the system is saying you have other content in moderation, but that is why you were flagged for moderation. It doesn't answer my first question, which is "why does the system show any of your content in moderation at all"? I've added a bypassModeration code to your user properties so this…

Bill it's because of the movie Star (fill in the blank). That word is a very common word our spammers love to use.

Hi alexslv‌ - We have been experiencing a heavy influx of spammers lately, so we had to increase our spam filters, which is throwing a lot of active members content into moderation as well. We have been working with our vendor to resolve this issue, but until things calm down, we won't be able to reduce our threshold. We…

DanielleH‌ told me to tell you, "Thank you SO much"!

‌Oh how right you are Radioteacher‌!!! Unfortunately for you, you got to see a very sleep deprived, angry Product Manager

That's actually NOT a silly one Peter Monaghan. I think this is a great suggestion, and I love the feedback. :-) So, if I am understanding your suggestion, we would have tags be an actual search result, similar to how we have people, content, etc. and by selecting a particular tag, content with that only tag would show in…

jeremymayfield​ - OK, let me keep diggin into this a little bit and I'll see what is going on. So sorry for those experiencing this issue.

QQ...did you turn off your email preferences already? If you set it to not receive emails already then you won't get the email for the password. :-/

Many will get moderated when posting to this mission because it references "Star Wars", which is a banned word. I had to move it to "moderated" rather than "banned", so have no fear, this will not be a constant for your account. :-)

Actually, yes Jfrazier​ and ecklerwr1​, I noticed this yesterday as well. I'm not sure what the issue was specifically but both DanielleH​ and I noticed some of our more power users were getting moderated. I have added both of you to the "whitelist" so you shouldn't be hitting moderation in the future. :-)