mrldg123 ✭✭✭✭✭

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  • Hey, thanks for responding. They are both agent initiated communication and use the same IP address. I'm wondering if there is something blocking communication in such a way that an agent upgrade was allowed through but then normal connectivity was not.
    in Orion Agent Connections Comment by mrldg123 October 2025
  • Hello, We did not find a permanent solution. The underlying issue was the SWIS service not being able to work properly, caused by corrupted files on the core polling engine after an upgrade didn't go through properly. Once I cleared the alerts manually, they did not regenerate and the reboot alert is working as it should…
    in Alert Reset Condition Issue Comment by mrldg123 February 2024
  • Hello, This was spot on.I put the SWQL query into acustom report and it gave me what I needed. Many thanks.
    in Legacy Report Migration Tool Comment by mrldg123 November 2023
  • Hi, Thanks for the advice. I reached out to SW support and they sent me an installation guide. I installed it today and it was further through the installation procedure when I found I could select to install NCM and not to do an upgrade. Many thanks.
    in Installing NCM Comment by mrldg123 August 2023
  • Hi, Thank you for the solution. I found another way to do it as well. I have put the monitored applications in a group, and then alerted on the group when availability is 0%. Kind regards.
    in Active-Passive Monitoring Script Comment by mrldg123 August 2023
  • Hi, I have answered my own question and I will share what happened. There was recently an error with the SolarWinds Information Service in the SolarWinds platform I take care of. This was stopping the active alerts from clearing. When the SWIS issue was resolved, I needed to clear out the alerts manually. The reset…
    in Alert Reset Condition Issue Comment by mrldg123 March 2023
  • Thanks for the quick reply. I hadn't considered port 162. I'll check to make sure it is open.
    in SNMP Traps Comment by mrldg123 August 2022
  • Hi, Thanks for your reply. I have looked in the database and found them now. You're right, classic dashboards are in views, and modern dashboards are in the dashboard table. Many thanks.
    in What to do with Groups and Dashboards when Migrating NPM Comment by mrldg123 February 2022
  • Hi, You can put in a timestamp column, and then report on the past seven or thirty days. You can then amend the sample data for every day, hour, etc. Then the final part is to aggregate the data in the receive/transmit packets per second column. I hope this helps.
    in Packets Per Second - Historical Reporting Comment by mrldg123 February 2022
  • Hi What format do you want it to have? Kind regards,
    in How to change datetime format on report Comment by mrldg123 February 2022
  • Hi, By component services, I mean services that are required for another service to run. Would monitoring them be like monitoring any other service in SAM?
    in Component Service and Message Queue Monitoring Comment by mrldg123 October 2021
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