Comments
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Yann, Thanks for yor response. The trigger query is as follows: {F1ESELECT CustomPollerAssignment.CustomPollerAssignmentID AS NetObjectID, CustomPollerAssignment.AssignmentName AS Name FROM (CustomPollerStatus INNER JOIN CustomPollerAssignment ON (CustomPollerStatus.CustomPollerAssignmentID =…
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Yann, Thanks for the reply. I'm slightly confused by part of it, and I'm maybe missing something, so I should maybe clarify what I said previously. When I say toggles correctly, the value returned from the equipment changes as expected and consequently the value returned from the SQL query etc toggles. What doesn't happen…
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Yann, Thanks for your assistance. I have tried your suggestion and, with the poller format at none (rather than enumeration or text etc), it returns a value in both RawStatus and Status. I will attach a screen shot. The value in both is the same i.e. both 0 when OK and both 1 when in alarm status. It toggles successfully…
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kweise, Thanks for the suggestion, but there is nothing configured under alert suppression, everything at default. cheers, Monty
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Finally found the issue. It was alert suppression, although not from within the suppression tab in Advanced Alert config. From System Manager select Alerts then Configure Basic Alerts there is a check-box to temporarily disable all alerts. (see attached). This doesn't appear in the Advanced Alerts section. Thanks to all…
