mike1843

I created a poller for each power supply (Including fexs). I prefixed each pollername with N7KPS. My alert email has the following in it: The code is bit long, but it will return the status of each supply in the email. If a PS does not exist, it will list it as Not Present. ${NodeName} has a power supply issue. Power…

I currently have an alert set up that when a power supply is disconnected, I send an alert that contains the status of each power supply. Send me a message if you would like the details.

I'm talking about the availability reports that calculates the percentage of time that the node is down. The information is stored in the ResponseTime table in the orion database. When a node is down, the majority of fields a entered as null, but the availability field is filled in as 0 for each polling interval, When you…

If you could, try download and install this tool before the call. http://www.manageengine.com/products/mibbrowser-free-tool/9229779/ManageEngine_MibBrowser_FreeTool.exe. This will let us import the mibs and do some limited snmpwalks to check this out.

OK. I'll give you a call then. These UPSs have been a thorn in my side for a couple of years now. They have a some nice features, but the management isn't the greatest.

Are you free around 5PM EST today? If so, I can see I can see what's going on with the card in the UPS.

There were quite a bit like that for me. Do the ones I supplied do that?

OK. That section is for sending snmp traps. Click the preferences tab, then click security, then users. Choose the first empty line, change status to Active, SNMP Protocol to 2, name to your community. Scroll over to facilities and choose default=ro. Click save. That will activate your string. If you have issues, I can set…

Here's what I'd do to suppress your packet loss alerts. In your trigger your conditions would be: Status != down Status != Unreachable packet loss > X Setup your alert not to trigger unless the condition exists for more than Y minutes. Make sure than you give the timeout enough time to allow for your parent nodes to go…

OK. If you are using the default community, I'd delete it and recreate it. Make sure your v2c readonly community is configure with the default=ro command under security. For V2c, you just select active, version, username (no password or auth password) and then the security session. Then don't set a rw string in orion. If…

mdecima​ If you are running an external program using the alert engine, or any other service, you need to check the account configuration. I had a similar problem trying to update a SQL database using an external program and the alerting engine. More than likely, this is caused by the service running as Local System. Local…

OK. Can you post the version of firmware you're running? The latest is 12.06.0064. There are a number of bugs that have been fixed that could be affecting this. I'd also login to the interface and verify that your community strings are correct and that they don't have an access-list blocking access. I will send you the…

Thanks for the info. I noticed that all of my fields that I need indexed are nvarchar(max). I remember that in older versions of the custom property editor, we could actually change the size of the field. Can I edit my field to be something like nvarchar(50) without hurting anything? I understand that it may not be fully…

Yes. I had the same issue. The solution I was provided by my account rep was to buy an additional polling engine.

I would set it on the trigger condition. Check the box for "Condition must exist for more than " and the set 2 minutes. The alert frequency just defines how often it checks for the alert conditions. Setting it on the trigger condition means that orion will not trigger that alert until it sees the value for the time defined.

This data is stored in the Audit Tables. If you navigate to the Events View (By Default, it's under the home menu), you can filter by the event type of "Node Added" and by the device name. If you want to use SQL, the following Query will get you the date added: Select NodesData.Caption, Events.EventTime, Events.Message…

Is your service desk software on a different server? If so, check to see what user your Alerting Engine service is executing as. If it's running as LocalService, change it to a domain account. This should correct the issue.

Just out of curiosity, do you have a 2nd polling engine? If so, the default will be for the configs to be written to the config archive directory of the polling engine that the node is assigned to.

I would adjust your udnp poller to do an enumeration map to map the values to up or down. That will allow you to send the "friendly" status in the alert. However, it looks like this poller does not poll the name of the tunnel. There are a couple of ways that you can do this: 1) Create a poller that polls the entire VPN…

Which model of TrippLite UPS are you monitoring? Many pollers are not supported. Here is the pollers that I'm using: EstimatedChargeRemaingin (1.3.6.1.2.1.33.1.2.4), UPSInputVoltage(1.3.6.1.2.1.33.1.3.3.1.3), UPSModel (1.3.6.1.2.1.33.1.1.2), OutputPercentLoad(1.3.6.1.2.1.33.1.4.4.1.5), Temp (1.3.6.1.4.1.850.100.1.2.2),…

If anybody is still looking for this, you can do this. I do not do Nodes.Nodeid. I just include it as ${NodeID} or ${Status}. Make sure that you do not have any carriage returns in your sql variable as well.

What brand of UPS do you have? My ups systems support a undp that states the input source. For APC, you'll want to browse for a mib called upsBasicOutputStatus (1.3.6.1.4.1.318.1.1.1.4.1.1). A value of 1 is unknown. A value of 2 is Online and a value of 3 is battery. I usually map the values and then use Value. It's a…

I have the same behavior. I was using sql statements in my alerts and it worked correctly until I altered it to use a union. I had a carriage return and it broke my alert. After I removed the carriage returns, it works. I think that it is just the carriage returns, not the spaces.

Go to Manage Nodes. Expand to show all the interfaces. Delete each interface that is unknown. Then click check box next to the node and choose list resources. This will allow you to re-select all of the new interfaces and select HW Health monitoring, etc. This should allow you to maintain the availability stats, etc, but…

So far, I use it for two different things. The first is to give me a status of all of my power supplies in our nexus switches. Note, this query has a union so I can supply a response of NOT PRESENT if the PS is missing. Power Supply 1: ${SQL:SELECT CustomPollerStatus.Status, CustomPollerAssignment.CustomPollerID FROM…

Let me understand this better... Are you trying to run a config change script or are you trying to schedule a config change template? If you are trying to do it in a template, it won't work. If you are doing a script in NCM, you would call it by enter ${PropertyName}. If you are just wanting run a monthly job, I think you…

Make sure that your custom property is not a property that exists by default in NCM. I can use my custom properties from NPM in NCM as long as I go to Manage NCM Nodes and choose sync nodes. I'm not entirely sure if the nodes automatically sync those properties or not, but you can use your custom properties.