mike.grim

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  • There is already a Tech API key functionality. You can certainly do that if you want. However, the product has a somewhat poorly implemented application API key which is what most organizations would rather use for automation purposes. Using application keys is the standard and can be tied to an application if they want to…
    in API Application Key Requires a Reference to an Active Tech's Username Comment by mike.grim April 2023
  • They basically had me do something similar. Rather than delete the task they had me mark it as deleted in the database by setting the DELETED field for the task record to 1. First get a list of tasks: SELECT ID, NAME, SCHEDULED, SHARED, DELETED FROM TASK; Then using the ID # of the task that needs to be made inactive…
    in Hidden Recurring Tasks? Comment by mike.grim December 2018
  • Thank you. I'll check in with support as I don't want to mess up the DB by accident. I'll update this post once I connect with them.
    in Hidden Recurring Tasks? Comment by mike.grim December 2018
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