michal.hrncirik

Hi David, I think I understand the problem. It should be possible via custom report in our report writer: could you please quickly read through similar topic for APM and let me know if the data/time limination to business hours in custom report is what solves your problem? thanks, Michal

Hi Napoleon, you can check if your L3 switches respond to these OIDs: 1 - ISO assigned OIDs 1.3 - ISO Identified Organization 1.3.6 - US Department of Defense 1.3.6.1 - OID assignments from 1.3.6.1 - Internet 1.3.6.1.2 - IETF Management 1.3.6.1.2.1 - SNMP MIB-2 1.3.6.1.2.1.4 - ip 1.3.6.1.2.1.4.1 - ipForwarding…

Hi, this is currently by default behavior. We already have a feature request for this and I can pair it with this thwack post. (we are tracking this internally as FB245669)

we are monitoring this functionality as feature request. If you would like to help us prioritize, please vote for this feature at feature request forum.

for those who would like to know more details about adding Call Managers and what is necessary to do on Call Manager to monitor VoIP quality data, here is a summary of the most important steps to do:…

please let us know what is not clear from the start and if you would expect UI improvements in specific areas. you may also use this doc:http://content.solarwinds.com/creative/pdf/Whitepapers/VOIP_Troubleshooting_Whitepaper_Final.pdf to see how to effectively troubleshoot VoIP. thanks, Michal

Hello Mathew, it looks that information from SNMP is polling some correct data but MAC address is wrong. IPAM either use SNMP in order to get the MAC, ARP table or information from DHCP scope (if IP is managed through DHCP). First of all, I would recommend you to install latest version of IPAM - 4.2 and if that won't fix…

Taina, could you share with us what are you trying to achieve with UnDP and VNQM? thanks, Michal

I'd like to talk to you directly about the problems you want to solve. Sent you direct message. thanks, Michal

Hi Karl, unfortunately this resource/widget is not ideal for what you would like to do. I have couple of ideas as an alternative. 1) you can use NetFlow IP groups and create logical views per IP ranges, if that's possible. 2) I assume you want to see "top talkers" for your Nodes within some city. In this case I would crate…

we have our first NPM 10.5 beta available. those who are interested, please follow this link:

Tell Us If You Think That MS Lync Is Going to Own The Corporate VoIP!

According to your fetature request, please use NPM voting here: http://thwack.solarwinds.com/polls/1027 and pick your choice.

Hi, Mitel is currently not supported vendor for VNQM, we have feature request opened for this. Could you please tell me what you trying to get from Mitel in order to solve your problem? thanks, Michal

Hi, if I understand that correctly your are trying to edit group of operations by adding or removing items from the topology that was previously created by operation wizard. Is that correct? If yes then we unfortunately don't support that. Once the operation wizard is finished there is no way to edit created operation or…

Can you use IPSLA Path Jitter instead?

We have to add it to NTA since this report was "lost" due to migration from SQL to FastBit database (faster + much longer data retention). adding as FR.

Hi, export to PDF should be part of every page header. Could you send us a screenshot where it is missing?

Hi 1 minute is bare minimum. but it's possible if you update frequency in the VNQM database: Find table named: VoipOperationInstances update Frequency for each operation you want to monitor to 60 (seconds). or simply update all records. thanks, Michal

we're just releasing new version of NTA: NTA 4.1.1 SR Release Candidate available and to anybody who wants, we're offering assisted upgrade with our engineering team on goTo meeting. just respond to @michal.hrncirik directly and I'll contact you about details. thanks, michal

Hi, VNQM is checking device capabilities of devices where you need to create IPSLA operations, the same if you want to import IPSLA operations from your deviecs. can you share version of the IOS and device from where it doesn't work? also, VNQM uses it's own sequence of IPSLA operations starting at 40000 (Adding IP SLA…

Hi, I've added your request (internal #135063). thanks, Michal

hi, this is an interesting request. IPAM can do that in a case you have Windows or Linux credentials (I guess Google uses BIND so it's linux) in order to manage the server. You obviously requesting resolving of host names for public IPs so it won't be the case. Now let me ask you, you want to monitor public IPs within your…

hi, the answer is in this thread: Re: IPSLA jitter Statistic not correct?

Hi, We know that this is a little bit longer time since last release of ISPLA Manager. Anyway, what we are working on for IPSLAM is something that is very actual and as you may see it is not just about improving call manager support but about adding the new VoIP functionality there (CDRs). I can't give you any commitments…

Hi Joel, could you describe your problem better? I understand you don't want to shorten the scan interval but you would like to call "scan now" remotely (from 3rd party software I may assume). this is currently not supported, but if you explain us better what you need to do it will help us to understand how it can be…

Hi, have you tried to use "Node External" feature? this will exclude node polling but you can still keep all node related historical data unless you exceed DB retention period. Or this is not enough?

Hi Jason, could you share you config?

Hi Marcel, do you know what application port is used for application using DVR streaming (is that over HTTP, or it uses some proprietary application with specific port?). Both options is what NTA can do, for HTTP you have to pair it with destination end-point. First you may see that on Node detail page as top-conversation…

no, not right now. it's more about configuration use case rather than troubleshooting which is what the VNQM is focused on. Can you tell me when you typically need to know about the metrics from above?