michaelh1

Under the Select fields tab, choose Cisco Chassis Information in the first dropdown. Then, below where you can select fields, a new subsection Cisco Chassis that will have chassis ID/ SN fields. All the previous fields should be available as well, but you'll have to select them all again.

Once you run the initial report, click on modify report. Under the filter results tab, you should be able to add a simple condition and chose only where the Serial Number field does not equal "". That should clean out any rows with a blank serial number

Just an update based on the ticket I had opened. Looks like one item in the inventory process, specifically the bridge table, has an issue with the MIB and OID that NCM attempts to poll. From the response I received: "The Trap Authentication Failure I have generally seen on the Bridge table item in the inventory. I do not…

Thanks, I figured it would probably involve writing a custom query. Would it be possible to make this a feature request for future version, adding finer control to the dates and times used in change reports? I see it useful for a situation like this, but also in a troubleshooting situation. Say there was some odd behavior…

Also, did this issue crop up for you after an upgrade to 5.5.2? 

Did finally get it resolved, but it could have been one of two things that fixed it and I haven't had a chance to test further to try to determine which it was. I eventually was asked to try a repair of the installation. The repair process also apparently resets any customization you've done on the web interface. When I…

Thanks, I had seen that option, was just hoping there was a way to work around it. Can that option be changed externally, say with a quick script that could run when the startup config is detected, which will allow the ConfigAutoDownload.exe to grab the startup, then set it back to running to monitor changes as normal?

For each inventory job you schedule, you can select different items to be inventoried instead of using the global settings. Set up different jobs for each subset of items you want inventoried.

Just a thought, but when configuring the script that runs, under notifications you can choose both to log the job, as well as record to a file. When you chose to record to a file, I believe you can use the various global variables for date, time, ip hostname, whatever you'd like to make sure each device is written to a…