mharvey ✭✭✭✭✭

By replacing the physical gear, the device that was being monitored is no longer the same physical device. While the new device may have the same IP and string as the old device, it is a new physical device. Orion is not going to match this up with the previous device, as its a different device. The historical data is for…

As long as the device responds to SNMP queries, you should be able to use the interface gadgets to get that information.

Which version of NPM are you on? Which ports are assigned to the links?

I have to agree with Lawrence Garvin. The condition group needs to be ALL, otherwise that alert is looking to trigger on either of those conditions being met.

I'm currently working with a client that has multiple pollers, all in different network segments, and different domains. They are all able to talk to each other, but firewall rules have to be made. In this case, we have to make sure that TCP ports 17777 and 17778 are open between the pollers, and TCP ports 1433 and 1434…

Did you manually create the rule? If so, I'd say to right-click on the trap message on the trap in question and create the trap rule that way. This way you're using the information directly from the trap to configure the rule to discard the trap. Now, due to the fact that you are emailing it, it requires it to write it to…

An easy way would be to open the Network Configuration Manager app on the server and then edit the node. From there you can change the community string that NCM is using. In terms of adding login credentials, go into Settings > Manage Accounts, edit your account and make sure under NCM (near the bottom of the page) make…

This error is usually indicative of either (a) an issue with the data being received by the SNMP polling, or (b) an issue with how the data is trying to be added into the database. I'd recommend that you create a ticket with support in order for them to assist in identifying what data this is and what can be done to clear…

Topology in Orion is done by SNMP. The MIBs are likely not supported by VMWare. You could try to configure the server with snmp if you have not, I would then run the pollerchecker.exe tool in the Orion install directory and choose topology. But with VMWare's continued move away from SNMP and toward API/VCenter, I doubt…

Jonathan Angliss is right, it would be difficult to have SolarWinds alert when it's own database is unreachable. You'd have to have something else monitoring that database for connections/availability. The links he provided should help for this. Otherwise you may need to look at something like NeverFail for SQL to assist…

We have used office 365 ourselves. I had to make sure to use outlook.office365.com as the server, and depending on the mailbox, you had to use a different UPN. We were using a shared mailbox so we had to use username@domain.onmicrosoft.com in order to pass through.

From what I can see, with the AppInsight monitors, this level of customization is not possible. While it is allowed in the Event Log Monitors under other applications, this was not something that is customizable with AppInsight for Exchnage. Regards, Matthew Harvey Loop1 Systems

First, make sure the memory thresholds you are using are not based on the server memory values, which it looks like they are. If you want to alert specifically when the process is using this amount of memory, then edit the application and set warning and critical thresholds for this memory consumption. Once set, set your…

If this is just regarding the node details page that the website shows, go into Settings > Views by Device Type, find the device and set the device view to default. Regards, Matthew Harvey Senior Sales Engineer Loop1 Systems

The reason is because your Node Down statement is under an any clause as are all the node names. This will cause it to trigger if anything in that alert is true. Change the ANY above Node Status is equal to down into ALL and leave the Any in the group with the node names and that will resolve the flood of alerts you are…

Is the ampersand the only special character this hotfix addresses? 

Are you referring to the toolset integration? First you need to make sure under manage accounts that Browser Integration is set to Yes for your account. Then on your workstation you need to have the SolarWinds Orion Integration service running. You may also need to make sure Active X is allowed in your browser settings.…

Here's the problem. The ANY conditions are basically becoming OR statements in the database. So it's saying Trigger when stat data label is dat count OR stat data is equal to 300 AND stat data is equal to Xfer total OR stat data is equal to 14. So either condition in those any conditions could be met and alert would…

Since the URL is basically trying to export and save to excel, this becomes a function that the report scheduler isn't set to handle. The scheduler is going to run the task to try to basically pull a screen capture of the report, or web URL at the time it is set to run. While inside the scheduler you can tell it to export…

If you are managing the node in Orion as both a node and Virtual server, try pinging the node from a command prompt on the Orion server. Is there a response from the IP? If so, Orion will show the node as up. All monitored node status is determined via ICMP ping regardless of if it's virtual or physical. Regards, Matthew…

I've used custom views for several reasons. First is creating summary views for management. This would give management their own summary dashboard that gives them an overview of what they want to see, and the option to drill down to see specific items on nodes. They may not need every resource, so a top level node details…

Are you referring to the website? Due to the fact it's a mixture of files on the sever and database table information, I don't know that there's going to be an easy way to do something along these lines. You'd essentially have to take the inetpub\SolarWinds directory and most the database and copy them over to the other…

If you look at the component, there should be an info box. What does this have listed? What are the results if you edit the application and re-test these components? Regards, Matthew Harvey

The tables you would need are the resource and resource property tables. However, if this is on a Node Details page, any update to the database is going to update for every node that pulls up the page. You also need to make sure you take note of either the resource name or the resourceID. I'd recommend the latter as you…

In the SQL variable, you can only return one value row of data, so you can't return group name, status, member name and status, you have to choose 1 value to in the SQL Select Variable. You could also try ${GroupDetailsURL} which will send the link to the group page.

I received this as well and ended up having to uninstall NCM and the NCM integration, then reisntall. 

Found what I was looking for in a canned alert that had been disabled. 

Can you post a couple of screenshots showing how you are adding the information in? Are you trying to filter using and rather than any?

I've actually got a report that should help you that I loaded to the Content Exchange. The report is at http://thwack.solarwinds.com/docs/DOC-167479. See if this meets your needs. Regards, Matthew Harvey Loop1 Systems http://www.loop1systems.com

Through the report templates, this would not be possible. You could export the data to excel for that. Otherwise you'd have to see if there's SQL logic/syntax that would do that, then recreate the report as a Custom/Advanced SQL report. Regards, Matthew Harvey Loop1 Systems