mharvey ✭✭✭✭✭

There's no limitation that can be added to keep these from showing up. Since they are in NCM, they are going to be counted within that chart, even though you have excluded them since there is no ssh access. Now, being they appear to be cisco devices, from the screenshot, some Cisco allow backups via SNMP if you have the…

Make sure they aren't allowing both TCP and UDP traffic on that port. I've seen issues where the TCP exception can cause issues. Just need UDP. Also make sure the new server doesn't have a Windows Firewall that is needed or there are any access control lists (ACLs) setup that were allowing SNMP from the old server by its…

If the activation key is not showing under your portal, I would recommend either submitting a ticket for customer service to reset the license, or call them to have it done. Regards, Matthew Harvey Loop1Systems http://www.loop1systems.com

One option would be to create a custom property called Classification. In this you can label devices as production and non-production. Within your main alert you can put in a condition for Classification is equal to Production. Once this alert isc created, copy it, change the name of the copy to Non-production, change the…

One client I worked with in the past has pollers set at remote sites between Texas and California and we didn't see any issues with the polling due to latency between the server and the database. Another client had one on the east coast and one in London and they seemed to be working without issue. 

If you are just going to bring down the old server, you should just be able to use the new installer on the new server. As long as you know the username/pwd to connect to the database, you should be fine. Just stop the services on the old server first. Regards, Matthew Harvey

The groups and nodes filtering don't interact that cleanly with each other. You can't filter a node list or node resource with group information as there is nothing in the filter that would join the two tables, Nodes and Containers, together. This was somewhat by design by SolarWinds. It's the same logic that keeps…

Have you tried using the http user experience monitor? It gives you the function to search for text after credentials are passed to a website.

Michael, Can you do a view source on the node details page where you have the chart you want on the summary view? What you'll end up having to do is use the html for each chart. Just a bit of manipulation, but it will lead to you needing several custom html resources for each chart. Once you have the source, save it to…

Most of the information is being pulled from the APM_AlertsAndReportsData View. I'm surprised that ${ApplicationName} isn't working. What are you trying to get with ${FullName}?

Usually when you hit manage, if two IPs are seen Orion will give you the option. You can also switch the ip while adding the node, or afterwards by editing the node. Just ensure that Orion can resolve that node to the IP you want in DNS, that might also be playing a part in things.

You could always create a command script to run only those specific commands and set that to run on a schedule. This would then produce the information for you to look at. You can also choose to run those adhoc from the website to see this information without reading every line in the config.

This should get you started. Select Nodes.Caption, Nodes.IP_Address, AlertStatus.TriggerTimeStamp from AlertStatus Join Nodes on AlertStatus.ActiveObject = Nodes.NodeID AND AlertStatus.ObjectType = 'Node'

It should be possible using a powershell script. An example of one to try would be: get-content c:\Windows\Debug\Netlogon.log | select-string "04/" Just change the path to the path in your system and in the " " put in the text you are looking for. Add this into a script then try to get the script output to get the results.

There's not a document, but you can see a lot of the native pollers in the Poller Checker Tool in the Solar winds install directory. I don't think SolarWinds is going to publish everything, otherwise they'd be sharing all their secrets.

For the first part, I've used the query from the alert when a device hasn't been polled in the last 5 tries just expanding it to a month rather than attempts. SELECT DISTINCT Nodes.NodeID AS NetObjectID, Nodes.Caption AS Name FROM Nodes WHERE ( (DATEDIFF(MM, Nodes.LastSync, getdate())/Nodes.PollInterval > 1) AND ( NOT…

It may be due to the space in the name. Try Serial_Number. The editor is going to try to create that property as a column in the Nodes table of the database.

You would first need to find the MIB/OID that gives you that information. This can be done by a web search, or even a MIB walk using the snmpwalk.exe found in the Orion installation directory. Once this is run, get the OID that reports the serial number and create a Universal Poller for it. You can then add this into a…

Not sure what you're asking for here. Are you wanting to report on Response Time or packet loss? Response time is in ms, so there's not really a way to say response time goes over 10% without setting a baseline of what would be "acceptable" response time.

Depends. If this monitor is successfully completing but the value, statistic or response time on the test exceeds the critical threshold of the monitor, that would explain the status reading on the test.

It's nothing that you've done wrong. The data has yet to be summarized. This is data that is still within your Detail data retention setting. As such, for each collected time stamp, there hasn't been enough summarization to find the min or max values. Once this data is summarized, then the min, max, and avg will have…

Give this a try: Select Nodes.Caption as Node, Interfaces.Caption as Port, (InterfaceTraffic.In_Averagebps/Interfaces.InterfaceSpeed * 100) as Percent_In, (InterfaceTraffic.Out_Averagebps/Interfaces.InterfaceSpeed * 100) as Percent_Out From Interfaces JOIN Nodes on Interfaces.NodeID = Nodes.NodeID Join InterfaceTraffic on…

Are you using the actual Web HelpDesk app or just pulling up the site in a browser on your phone? What version of Web HelpDesk are you working with?

The NPM Topology polling only uses SNMP. It doesn't actually use CDP or LLDP. There are a specific set to MIBs used for this. One thing you can do is go into the install directory (usually \Program Files (x86)\SolarWinds\Orion and run a tool called the pollerchecker.exe. When this is run, select the devices that are not…

The only time I've run into issues have been at times when the website was running using SSL but either a self-signed certificate, or a certificate such as SolarWinds-Orion to try to enable SSL. Otherwise with just http, I haven't seen issues like this.

This is by design. Both are actually pulling the same view out of the database. Some of the resources are coded to pull node specific details, but the maps aren't designed to be different based on the node on the page. To get close to this you'd almost have to create a separate view for each node and be able to assign it…

Are these dynamic or static IP assignments? Are you trying to monitor just with the IP or are you monitoring via a hostname. If these are potentially dynamic, I'd recommend going into Polling Settings and uncheck the option to do reverse DNS lookups. This may help part of the issue. The next thing I would look at would be…

Due to the memory that can be used by the Storage Manager app and the MySQL/MariaDB services we are housing ours in a separate server. This way we can ensure no resource contention between software installs. We are then using the integration install to get STM data into the Orion website.

SolarWinds does not split the licenses. If you truly need a polling server at each location, you'd have to purchase a second SL2000. Just know that this would also require it's own database and will have it's own website. If you are wanting both connecting to a single database, you'd have to upgrade to a SLX license and…

In regards to question 1 - much of the best practices or recommendations are going to revolve around * How many elements you plan to monitor * What licenses you own * What type of growth do you foresee for adding new equipment to be monitored For the most part I would always say as a best practice, separate SQL and the…