mharvey ✭✭✭✭✭

The simplest solution would be to create a custom propery called SITE or OFFICE and then set the values for each device. The create your first Site alert of Trigger this alert when ALL the following apply Node Status is equal to Down Site is equal to A then create the suppression of Node Status is equal to Down Node Name…

Make sure to use the license manager to release the licenses off the old server prior to shutting it down. This is becoming a somewhat "common sense" step for people that they may assume is getting done, but I've seen a number of folks get burned by that.

cgregors, While the jobID is probably unique, should there be any reason the job is recreated, or something happens I doubt the same discovery would have the same job. It's a reach, but there is a potential point of failure there I think. Regards, Matthew Harvey Loop1 Systems

If memory serves, you aren't seeing total traffic reported by NTA, you are seeing top 95% traffic based on monitored applications and ports on the interface. Further, as opposed to NPM that is doing a running average of the data based on SNMP queries, NTA is relying on PDU packets being sent from the router with the port…

It is possible. The template that aLTeReGo listed will give you this ability. You'll just have the change the directory path to suit your needs. I've used the mentioned template in our environment on servers to ensure specific directories exist.

Could you post a couple of screenshots of the report writer and the web results?

From my experience, since the credentials are encrypted in the database and require the SolarWinds-Orion cert and other certs on the Orion install usually to decrypt, just moving that information causes issues. We've actually been standing up a new environment here, and rather than start new, we backed up the database and…

Are you asking how is it possible to monitor the local storage on a VMWare host? It can be done via the poll for VMWare option as well as enabling SNMP on the host server. Either way should get you the local storage for the host. If you are referring the to VM Guest, then depending on the OS, you can use SNMP for this…

You will need to find the Network Atlas log file in C:\ProgramData\SolarWinds\NetworkAtlas. This should show you the errors regarding why the Atlas is crashing. As far as the map on the website goes, if editing the resource and setting the scale from 100 to 75 doesn't help, then rather than using one of the provided image…

You would need to either gather your system object OID, model, and vendor, and post that infomration in this forum: Or you would need to open a case with SolarWinds support with the same information and ask this be added to Orion. This, however, won't be done until the next release of Orion, so in the current release it's…

I believe, since all pollers have a collector service, the data is written to the database from the poller. However, there is still communication for some of the modules between the servers, which is why the SWIS ports have to be open between them. I may be wrong, but I want to say you'd have communication between all…

Are you sorting on node or interface within the report? If you are sorting on Node, this may be the issue. Can you show screenshots of what parameters you are using for the report?

I'm assuming your using a local account. Does this account exist on both servers? What rights does the account have on the target system? Is a WBemTest.exe using those credentials successful?

Are you using the web based report writer, or the Report Writer application on the server? My guess is that it doesn't understand how to connect to the tempdb in the second SQL select statement in the report query. You'd probably have to do something before Select avg(average.... like Use tempDB in order to tell the…

Is the Jurisdiction property a node or interface property? If you remove and re-add the filter, does this work? You may also want to look in the ResourceProperties table in the database and make sure there are no entries with a ResourceID of 0. This could cause some issues. If they are there remove them with: Delete From…

There no existing view like you have with Orion, but you could create something similar. You'd have to create a new view and add the global active alerts, Syslog Summary, and Global Traps resources to the view. It would give some of the same functionality, but wouldn't be exactly what you would see in the NPM Message…

This would have to be done via the database. You would need to modify the column in the appropriate table (node properties in the Nodes table, etc) and change the length. Once done however, you would have to update the schemas in Orion to read these new lengths. This is done as follows: Start the Custom Property Editor,…

For the node pop up on the website in the node list, no, this is not completely customizable. If you are fairly comfortable with aspx, you could try to edit the file that holds the values, but there is no supported method to do this. The path is netpub\SolarWinds\Orion\NetPerfMon\NodePopup.aspx. I would recommend making a…

Did you restore this into an existing DB or into a new DB file? 

Something else I would recommend, especially since you are running NTA on the same server, is to move SQL to it's own dedicated server. NTA is memory intense as is SQL. The two on the same server is not recommended and may be related to the issue you are experiencing. Regards, Matthew Harvey

If you simply want to lose ALL customization without gathered data, you'd need to pretty much delete all the data out of the Views, Resources, and ResourceProperties tables in the database, then rerun the configuration wizard. It's not something I'd approach lightly though in regards to making changes directly to the…

Edit the resource and make sure the auto-hide is set to yes. It may not be that the poller is showing because the system thinks it's assigned, but rather that the most recent poller assigned to those resources on the view was that poller, and with auto-hide set to no, it will show on any node that uses the same underlying…

Check the email action, and the Alert Escalation, is the option enabled to Execute this Action repeatedly while the Alert is Triggered? If so, this may be the cause. If not, look at the reset condition and make sure it's not at a point that could cause the alert to reset prematurely.

The majority of the information you have is in the database. If it's staying put, then as long as you point to it with the configuration wizard, everything will still be there. You will however have to move the /Reports and /Maps folders over to the new server in order to retain that information once the new install is…

Using a Custom SQL alert you could do something like this: SELECT NPM_RoutingNeighbor_V.NeighborID as NetObjectID, NPM_RoutingNeighbor_V.NeighborIP as Name FROM NPM_RoutingNeighbor_V JOIN NPM_RoutingProtocol on NPM_RoutingNeighbor_V.ProtocolID = NPM_RoutingProtocol.ProtocolID WHERE NPM_RoutingNeighbor_V.ProtocolID = 14 AND…

You'd have to add a bit, but you may be able to use this in a SAM Script Monitor as long as you set it up to output a statistic.

You need to add another trigger condition for the status to trigger on. in this case, it would be 0 or down. Otherwise the alert will trigger simply based on the fact that the poller exists. 

The error would indicate that the WMI call isn't finding the specific class in order to query the service. Have you tried running wbemtest,exe on the SolarWinds server and connect to the target?

Mine both match. Do you have an additional web server that you need to run the installer on?

Due to the way the Atlas works, the parent map you've added is now seen as a child so it will affect up through the levels. There's not a way to change that; however, what you may want to do is create a label on each map, use WAN as the label, then in the properties of the label set the hyperlink to the URL that contains…