mharvey ✭✭✭✭✭

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  • There's not really a way to filter the maps to just show down nodes. However, there is a Down Nodes resource you can add to the page that will show you the nodes that are down. There is also a nodes with problems resource you can add.
    in MAPS Comment by mharvey January 2015
  • Bringing this issue back. Had a hiccup in our system where CDR and CMR records from 2/21 - 2/24 weren't sent from the call manager server until 2/27. While all CDR and CMR records are showing on the ftp server I have VNQM looking at, when I generate a report that breaks down calls per region, the numbers are completely…
  • Kimberly, There isn't a way to create an advanced alert based on a trap. If the traps are coming into the Orion server then you need can open the SNMP Trap Viewer and create a rule for those traps. Within the rule you can define an action such as emailing a message out. This is the extent that traps can do in terms of…
  • Asked after I sent out a company wide broadcast then walked out of the server room: "Hey, did you really send an email from in there"? Answer: "Yes, it's amazing what you can do with a laptop and a wireless connection huh."
  • What is the OS you are installing the evaluation on? One thing to do is to run the licensing diagnostics tool which you can get the link from support (assuming you are active on maintenance). Once this is downloaded and installs, a box will pop up. Click Run on this. After this finishes, try the installation again. If this…
  • On a system that has internet, you'd need to download the .net standalone installers. Here is a link to .net 4. http://www.microsoft.com/en-us/download/details.aspx?id=17718
  • It may hold it in the message queue, but with that only to be able to handle about 1 to 2 GB of data, it may not be able to hold that much of the polled data, at that point the data would end up being discarded after that threshold is met until the system could dump the held data into the database. regards, Matthew Harvey…
  • Chris, Usually this is pulled from the VCenter/Vshpere API when logging into it to collect data. If you were to connect to the host using your Vsphere client and look at the status, what does that specific server show in terms of status? Regards, Matthew Harvey Loop1 Systems http://www.loop1systems.com
  • You may have tried to discover too much. I would try with one subnet. Make sure you have SNMP configured on your devices.
  • If you have both systems integrated, go into Settings > NCM Settings > Add or Manage Nodes, then set the filter for Licensed by NCM. From there, select the No to see the devices that are not marked.
  • It should be returning the number of hours if you are using the default File Age Monitor template. You would need to convert the data in order to read the data in minutes. So choose the option to convert the data then use the Custom Conversion option and use ${Statistic}*60 to convert the data. This will then allow you to…
  • Thin APs should still have IPs, just no management ability with SNMP. You should still be able to add the AP as an ICMP only node to measure if it's up or down. The rogue detection isn't due to NPM not monitoring it though. That alert triggers based on the information pulled back from the WLC, so it would be as if the WLC…
  • Since you have to upgrade to new hardware, I'd actually recommend starting with 10.3 on the new server to get the modules to as close to the current release as possible. Once that's done, you the database will be upgraded, and you can proceed to 10.4. Beats upgrading the current server in order to merely migrate…
  • You should be able to have NTA 4.0 on the server without having to upgrade NPM, NCM, or SAM (not sure what versions for NCM or SAM you have). IF not, you'll get a pop up stating you need to upgrade those modules first. Other than that, you need to identify a server to be used for the NTA database server. The upgrade to v4…
  • You'd have to break out IPAM I believe onto it's own server. There wouldn't be a way to configure it to another SQL server while still installed on the NPM server. 
  • Since these are Cisco devices, you may want to try doing it with SNMP. Cisco has a MIB that if requested by a read/write community string will download the config from a device. You may want to see if this option will work for you. Regards, Matthew Harvey Loop1 Systems http://www.loop1systems.com
  • This should help you configure the device for cbQoS. NTA/NPM will then poll using SNMP for the information: http://www.cisco.com/c/en/us/support/docs/switches/catalyst-6000-series-switches/12493-102.html
  • I believe the ${StatisticData} variable is the one you are looking for.
  • I wouldn't think it would cause issues. Similar to uinstalling a toolset or other solarwinds application that's not directly tied to the DB or the Orion Suite.
  • You can use any image (jpg or gif) file as a background in the network atlas. To build maps you want to have. You can use the Network Atlas from the server, or if you have the option enabled in the website, you can download and install the Network Atlas on your desktop. Regards, Matthew Harvey Loop1 Systems…
  • From what I can tell, the refresh interval is only going to last for the active session. Once you logout or close the session and re-open it will default back to disabled. I don't see anyplace where you can set the interval as a default when the session starts.
  • You should be able to change the view name and click update for each view you've setup as a NOC view.
  • Usually we start with NPM, then move to SAM, NCM, UDT, WPM, etc. NPM and SAM are usually the largest installs, and take the longest to configure, so getting those out of the way helps speed things up. Mostly though, it's going to depend on what modules you have. If you have a multi-poller enviroment, then install all the…
  • Do you have any alerts for nodes going into warning that may be triggering the email you are getting?
  • I'd definitely have SolarWinds file this as a bug. This is not something that should happen by removing a SAM monitor.
  • From what I've seen SAM doesn't record the user using an application, that would be more of a LEM trait than SAM. SAM will record if the process is running, and the utilization of the application on the server. If you alert on if it's on and it's stats based on the threshold, you can add in the alert, Component Status is…
  • I've never had success in that regarding alerting. Usually I just enable the Real-Time Change detection as for the most part, most things on a device should stay static and it's important to know when a change alters the configuration.
  • One thing we've done is use account limitations to give users the feeling that what they are seeing is tailored to them by limiting what they see to the devices they are supposed to see. If there is a general consensus with the view layout in terms of resources on the page, this would be a route to consider. If you are…
  • Your best best would be to simply report on all nodes that are unknown or only being monitored via ICMP. This can actually be seen in Manage Nodes by sorting by polling method.
  • You won't be able to add group filtering in the canned reports from report writer. What you would need to do is a custom SQL alert that would look something like this: SELECT TOP 10000 Nodes.NodeID AS NodeID, Nodes.Caption AS NodeName, APM_AlertsAndReportsData.ApplicationName AS Application_Name,…