mharvey ✭✭✭✭✭

There is some inventory customization you can do. You can setup scheduled inventories, then select the devices and specifically what you want to inventory on those devices. 

There are different types of events generated by SolarWinds. It may still show the device is down, if it is detected prior to the dependancy check and prior to the parent device if the child device so happens to poll sooner. One practice I have used is having the parents set to a faster poll time than the child objects. As…

While as aLTeReGo mentions, this isn't the design of the discoveries, you can setup your Groups using dynamic queries that scan the database in search of nodes that match a specific set of criteria. You can use this as you use discoveries to add new devices in order to have them add into the groups. It's not exactly what…

I wouldn't risk it as it's a property that was created by the system and not a user added property. I'd imagine there's still something in the program that looks for that property.

Regarding Windows servers, it does require an agent, however you can designate a server as an agent server and have the polling done through it for another server I believe. It becomes a proxy agent at that point.

All polling Orion does, either polling or statistics is based on two things. 1 - the polling and statistics intervals you have set and 2- the nextpoll time of the device. This sets up when the device will be polled again. This ends up causing a staggering of polling as not everything has the same nextpoll time, so not…

I believe there are still modules, pieces that are still using the "old" versions of the some of the services, so they should still be running.

Hardware health should be a selectable option in list resources. You'd have to do a list resources on the device and remove the hardware option. SolarWinds may also be able to provide you a way to disable hardware health polling altogether. Odd though that they would think this feature would be due to this. Was there…

In the current versions no, the discovery is bound by IP Subnet, range, list, or seed routers. It would make a good feature request though.

This wouldn't be something you would customize in NPM. The name that appears in outlook is based on email profiles in exchange, so this would need to be something that you get setup in exchange first. 

Not sure there's a way to JUST see the map, but you can create a single column view with just that map and hide all but the main tab for the user. You can then create a custom menu bar for that home tab that links just to that view. 

NPM will support it as long as it can communicate with it via SNMP. Most of the monitoring would be based on RFC standard OIDs. If there's anything specific you are looking for, you'd probably need to do a MIB walk using the snmpwalk.exe tool in the Orion install directory and create Custom/Universal Pollers pased on…

Within 10.4, the only option outside of using the web-based option and it's ability to export and import would be using direct SQL queries to make your changes. There aren't a lot of folks comfortable with doing this, but it can make things just as simple. You can use update statements such as: Update nodes Set…

If you're running this as a powershell monitor, did you ensure that the winrm trusted hosts were set up correctly on the target server to designate the SolarWinds server as a trusted host? What are the results if you try test-wsman on the SolarWinds server to the target server?

This is close to the same formula that NPM uses to to covert the ifinOctets to bps then divide against ifSpeed to obtain the normal bandwidth utilitzation. You would try this perhaps with a UnDP transform. In theory if you have the ifinoctets and ifOutOctects setup as counter values, then NPM is only storing the delta…

There's no agent that can be installed on the device, however, if they use credentials that pass through your DC and you have the DC's being monitored by UDT you should get a record of when they sign in.

From my experience, this is usually caused by a resource that is no longer able to load that wasn't removed from the page. If it's just pulling the basic interface details page, I'd recommend editing the page in manage views ans remove older resources that may not be that critical for you. As you remove resources, try…

Usually this indicates the software doesn't understand how to translate the system object OID into a vendor/machine type combination. The only real option you have is to post to the Tell us your "Unknown" devices! thread and give them the system object OID, make, model, etc and SolarWinds should be able to work with you on…

Anything is possible as long as you know what information you are looking for. Now, creating an alert on a service tag, you're probably going to need to use a Universal Poller to collect that information from the device. I say that because the neither asset inventory or hardware polling keeps historical data on the service…

Really looking forward to seeing how this is going to work in our environment. The Sanity check looks to be the nicest addition we can see immediately by knowing if the alert will flood our teams prior to submitting the alert.

ddiemert you'd have to download and copy the .cfg file, then know the OIDs you are looking for to create Universal Pollers for it. Usually SolarWinds will take any requests they've been given and add them in within two weeks or so, but that may have changed. Regards, Matthew Harvey

You'd have to setup the ticket to auto assign to a tech group, then have the tech group settings set to send an email when the ticket is created. 

If these are universal pollers, if you open the Universal Device Poller GUI on the server, then go to assign on the poller, you can test the poller on the device and see what results you are getting. If this is standard polling, on the Orion server, run the Poller Checker tool in the Orion install directory. From there you…

Within Web Helpdesk you can go into Setup > Data Import > Import FAQs and download the excel template from the software. Once downloaded, you can add your FAQs into the file, save it, and use it to import your How To's etc into Web HelpDesk.

You can by going to customize page and adding the Universal Device Poller Status resource to the page. This should read the enumerate values you are getting. This will then auto show on any page that has pollers. Now, one thing to note is that this will show the current status of ALL pollers assigned to the node, note just…

The easiest way, in your node down alert, go into the suppression tab and setup Node Name is equal to Firewall Node Name Node Status is equal to Down. Another method would be to create a dependency where you add that firewall as a parent to the devices in your network. An easy way to do that would be to create a network…

If you are manually running a script it should close out the session when the script completes without you needing to take action. Otherwise, you can try putting in the same command you'd use when you are in the devices cli.

blue0o0 that's not what I'm looking for. Go back to File > Settings. You'll see Device Connectivity Method. If you click on that, what settings do you have selected?

How do you have the job set up? Are the devices set up based on user profile?

Quickest way is to run this in the database manager Select * from AlertDefinitions Where AlertName = 'Name' Just replace the Name with the name of your alert. You can also see the actions tied to the alert with Select * from ActionDefinitions Join AlertDefinitions on ActionDefinitions.AlertDefID =…