mharvey ✭✭✭✭✭

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  • If ICMP is blocked to a server, if you do not add rules to allow it, Orion NPM will not attempt to collect SNMP data from the server or it's interfaces or volumes. NPM must be able to successfully ping the server using ICMP before it will attempt further data collection with SNMP.
  • So in essence there's nothing within SolarWinds that will scan DNS records and alert on when any have been deleted. I'd have to either use the Event Log Monitor to scan for a specific event, or a DNS User Experience Monitor to scan for a specific record. All IPAM is going to tell me is when a record is removed through IPAM.
  • What myself and HolyGuacamole are saying is, that there's no way to get the script output onto the nodes page. There's no resources that is going to pull that, and SAM isn't going to pull that inventory as a component as it's not pulling a statistical value. There's not going to be a way to use it in it's current form with…
  • Not there shouldn't be any difference. Make sure you aren't hiding the extensions of well known file types. If that log file doesn't exist I'd be a bit worried that something else is going on with that implementation. All the logs for the NPM and Network Atlas are written into the ProgramData\SolarWinds directory. That's…
  • Try remoting into the server using the credentials you are using to monitor in SAM and search for those performance counters. Are you able to find them in Perfmon?
  • The alert should trigger whenever the route changes from established then reset when it is established. Unfortunately the "has changed" isn't going to work due to that condition being specifically coded for the alerts I mentioned previously. The alert provided is going to be about as close as you can get. Also remember…
  • Balki 1429 Done. Ticket is 747531
  • Can you let me know what the case number you have opened is please? Matt
  • That looks like it should work. You may want to try setting up https and using 5986.
  • Sometime aLTeReGo, those are some of the best features. 
  • I was thinking about that when I was responding, but I haven't tested to see if it still works. I'd imagine it does, but it is fairly limiting as a user would only be signed in as DirectLink and end up with all the limitations provided to that account. But good call wluther
  • Check the Trap logs in C:\ProgramData\SolarWinds\Logs to see what errors you may be getting. Something I was given to do was: 1. From the Orion server, go to <volume>:\Program Files (x86)\SolarWinds\Orion 2. Look for the file SWTrapService.exe.config. Right click it and open in Notepad 3. Look for the this: <add…
  • You can also ensure in the settings that session trace is enabled. Once you receive the error, hop on the server and look for a log file with the devices ip as well as the SWTelnet file that will show you what's going on when the config is attempting to be downloaded.
  • Even though the service is running under the local system account, SQL does have SQL authentication and users that are running within it for whatever application is tied to it. This is the credential that it's looking for. Regards, Matthew Harvey Loop1 Systems
  • I'd recommend opening a case with support then. If poller checker shows the same thing, then there may be something else going on. If you are monitoring the ports, and the devices it should be connected to, I would think it would show up similar to what you see with the 3750.
  • The maintenance that is in the logs, is the nightly maintenance that is scheduled to run based on the time value setup in the Polling Settings area of your Orion website. Rather than using the Database Manager to schedule backups or compacts, I would recommend having your DBA setup these jobs through SQL. The only thing…
  • You can go that route, or just install the module into the existing SolarWinds environment. It will add in tables into the existing SolarWinds database, so no need for the full with SQL. 
  • As long as the port is closed, the component monitor isn't going to be able to do it's job and check the ssl certificate on a specific web server. You've got to ensure the communication is available to the web server on that port, or specify the port that is being used for SSL.
  • No, it won't overwrite what you've already added. It will instead give you options of what to monitor based on what it's found as "new"
  • Check you add/remove programs and make sure that there isn't a separate install for the Orion Report Scheduler (this was an add on in older versions). If there is, you need to remove it and repair the NPM install. If not, I would try a repair on the NPM install.
  • One thing that can help is running a command prompt as administrator and then firing the msi through that.
  • I'd recommend using the GUI on the server, edit the node, right-click and validate login information. This will show you what's failing. You can also turn on session tracing and look at the swtelnet log to see how the connection is being made.
  • I wouldn't use the SolarWinds-Orion cert, it's not really meant to be used for SSL on the web, it's for credential encryption for WMI credentials SolarWinds is using. I'd recommend using IIS to create a self-signed cert. Also, under SSL settings, what do you have configured there?
  • You can actually use rate to see the numeric value. If you don't want the decimals, you'd create a transform poller based on the poller you created and use the truncate formula to remove the values after the decimal and in turn round it out.
  • You'll have to recreate the member status conditions. They aren't truly nested under that any condition. Remove them, then click on the any condition, click the ... button and re-add the simple conditions.
  • Awesome script. I found you may want add Where ActionType = 'Email' As the test shows it pulling non-email actions.
  • I totally agree there. Using a singular admin is preferred, along with using a DL for the email or group rather than a user. Regards, Matthew Harvey
  • What OS is running on the HP server?
  • so for something like this, you'd need WPM rather than a SAM monitor, especially where user intervention is involved. Unfortunately the SAM monitor is only going t make a call and read the source html. If there is something requiring user intervention, such as a script that has to be run before the page even loads, then…