melmstedt

Hello, I noticed this is from 2017 but figured I'd list what we have going on and see whether or not someone else is in the same boat. Our organization is implementing a number of Synology NAS'. With respect to the direct question, has anyone with active support submitted for the MIB to be integrated? If so, would you mind…

nnettrouer, I'm pleased to hear your issue is resolved. Firewalls, while necessary, are one of the more difficult pieces of the network puzzle with respect to troubleshooting. Please don't forget to select an answer that best helped you so that this question can go from 'Not Answered' status to 'Answered' and the community…

Engineer's Toolkit v.11 was released in 2014. No major version has been released since and only minor releases have occurred every other year. We are on a tight budget and it is difficult to pay for maintenance when this appears to be a dead project. Hopefully, the "improved usability" will be very improved. The deployment…

During the install it prompts for two different accounts if I recall correctly, one to connect and maintain the database and then the next is the SolarWinds Orion account. I'd double check to make sure you are not mixing these up. I had them messed up on a demo and ended up resetting the Orion account password from SQL…

I am aware that NTA and Atlas utilize multiple fields to build out the topology. I am very familiar with Atlas and the topology issue and have finally figured it out to be an issue of the way NPM views the logical interface and not having capability to join that data with the layer 2 and layer 3 data properly. This is at…

Anyone have any idea how to accomplish this? Thanks, Matthew

Hello gsmith@houseloan.com​ If this is still occurring you may have a bigger issue. When you log into your Juniper switch via the CLI is it notifying you of the same ("running off of the backup image")? If it is, you may have a failed CF. I have seen this once before and it was a bummer to iron out. You can role the dice…

Sounds like you may have a port/firewall issue. What port are you using? Have you confirmed you can communicate bidirectionally from the agent machine (sounds like your NPM server). Best, Matt

Hello kange0010 , Without knowing more about the environment, I would say that is good. If your Orion and DB server are separate VMs then using your backup utility (Windows Server Backup works) to backup the database (compresses the logs and transaction files into the DB) and would be advantageous. Remember that once you…

Hello kange0010, Attached is the NPM Upgrade Guide with the specifics regarding what to do with your database before (ALWAYS perform a backup) the upgrade. This article ( Upgrading to NPM 12 from NPM 10.3 and earlier - SolarWinds Worldwide, LLC. Help and Support ) is what you need if you are currently running v. 10.3 or…