meenac

The Orion website error came back. I was able to login this morning but before I clicked on a different menu, it logged me out and ever since I cannot get to the page.

I do not have \Program Files\Solarwinds\Orion directory. The URL for the website is http://bcmswnpm (which is the server name and it resolves to the Ip address of the server) I get login page. I login using admin account or regular user account and I get the same error Using Mozilla Firefox… Orion Website Error An error…

I do not see the diagnostic utility. The installation directory for solarwinds on our server is D:\Program Files\SolarWinds\Network Performance Monitor V7. I do not see it in that directory. Meena

The URL of the page is http://<servername> or http://<ip address of the server>. I can get to the page and I get a login screen. I tried logging in as an admin as well as a read-only user. But both times, I get "Orion websiite error" as I posted on the first message on this thread.

I do not see any SolarWindsDiagnostics.exe file. Can someone copy it to the customer portal so that I can download it and run it? Meena

When you install 8.5, .NET 3.0 gets installed. I looked at the other bug and it seems to be 2 differnet bugs.

The time frame is fixed for a month, say March 1st through March 31st and not a sliding window.

Thank you so much! It worked. Meena

I manually saved the reports on the reports folder. I normally save them on the first of every month for the previous month. (say on March 1st, I generate a report for Feb 1st through 29th). When the report gets clicked on the web page, I know the saved report gets accessed because I could see all the title and…

SW support told me that 8.5 upgrade can be done diectly from 7.8.5.

I have the time frame set to 1st and last day of every month. Still, the data varies when I click on the report. I think it is based on the data stored on the DB which slightly varies based on how the data is rolled up. Correct? Meena

Well, I looked the data more closely now and I see holes in the data starting Monday night itself. I am also seeing holes on Tuesday and Wednesday early morning and this is all before I started turning off the "interface error" monitoring on the access points. In addition to 9.5.1 upgrade, I also moved the SQL database…

If you have any access list for SNMP on your switches and routers, make sure you add the IP address of the second polling engine. I had the same issue and once I added the second poller in the SNMP access list, it started collecting data.