mavturner

Are you evaluating or have you purchased? If you have purchased, I would recommend opening a support case as I have not seen this before. Where do you see the information about the scans timing out? In the event log? How large are your subnets in general? Are you scanning large /8s or standard /24s? Is it just the DHCP…

Sales can provide an offline activation for you.

Don, Are you still having those issues with UDT? 1. Are you sure you added all of your domain controllers? If so, we might need you to open a support case so we can see if there is a correlation discrepancy or if the data is simply not being collected. 2. For virtual desktops, make sure you add the virtual switch (if…

I'm not sure I understand your question exactly. Using our online demo site as an example, you can see the top 5 endpoints. Of course, you can change this to any number of endpoints you would like to see. Is this the data you are looking for?…

Gerald, I'm not sure what is going on here, but I recommend requesting a call with your sales engineer (your sales rep should be able to arrange that). Mav

FunkBuddha, Try running Configuration Wizard again and see if it clears up the issue. Send me an email and I'll make sure you have access to NPM 10.2.2 (it should already be in your portal unless your maintenance is expired). Mav

jbresley, although I don't have a good answer for you and I've not heard of any customers who have automated this process, I can tell you it is something we hear regularly and consider as a feature request. To be honest, we won't be able to get to this very soon, but if you find a way before we can implement a solution for…

mezdem, Are you saying you don't see anything in the frame on the right but the subnet structure is shown on the left frame? If so, it sounds like you don't have any individual addresses added to the subnet. If you click through the manage subnets, do you see any IP addresses in the frame on the right? When you click on a…

There are a few alerts that are included with NTA for this. Launch Advanced Alert Manager (Start -> Programs -> SolarWinds Orion -> Alerting, Reporting, and Mapping -> Advanced Alert Manager). You should see two alerts: High Recieve Percent Utilization with Top Talkers and High Transmit Percent Utilization with Top…

cciesec2012xx, Thank you for your detailed and honest feedback. It sounds like your environment is fairly straightforward so I'm surprised to see you are having issues like this. We have seen issues where devices don't full implement a MIB so we aren't able to fully collect the data we need. That might be happening here…

This is something we are currently working on. I made a note to follow up with you when the RC is available. You can see the "What we are working on" post here: Mav

This is considered a security risk. The file link would actually point to a file on your workstation, not the server. Most browsers won't allow this anymore which is why you are probably getting different behavior now. If you want to make this work you will need to modify your browser's security settings. The correct…

Jerry, I sent you an email with a download like for the release candidate of a service release for IPAM that should help with this issue. Please install it and let me know what happens. Mav

Have you tried creating a Reset Action of "Log the Alert to the NetPerfMon Event Log"

I've noted this as a feature request per the other thread you posted this in. We can look at this as part of our user delegation work. Does anyone else have this requirement? This is the first time I've heard this request. You can hide the columns in the subnet management page (this applies to all subnets). To hide or show…

We do not have an officially tested and supported method. However, you should be able to accomplish this using the following steps. Remember, always backup your database before making changes of this nature. * Backup your existing NPM Database * Install IPAM 2.0 on the NPM server. * Copy the file…

James, Are you still having this issue with UDT 2.0? Mav

There are no know issues for upgrading from 1.6 to 2.0. The database and all other settings will remain integrated with your existing NPM database. IPAM 2.0 can be installed standalone, but when it is installed already and you are just upgrading, you shouldn't see any difference. As always, it's a good idea to backup your…

In the message body of the Email Action you can specify {Node.Status} or {Status} and the variable will be translated when the alert is sent to the correct status. Status is determined in NPM based on our ability to ping the device. Are you trying to alert based on a UnDP? Here are some other good resources on Alerts.…

IPAM 2.0 added the ability for users to create IPv6 sites and subnets. Before deploying addresses, you can plan by adding your IPv6 global address, then add subnets that match your site. The main goal is to get your IPv6 address plan in something tangible before configuring your network so you don't need to go back and…

According to the comments on this UnDP in the content exchange, it looks like there is a firmware issue on the APC, so make sure you are using the latest version, then you should be able to get this UnDP to work. If you are still having problems and don't think it's the firmware on the APC, open the Universal Device Poller…

Are those messages from Orion? Are you receiving any other log messages from the devices (i.e. syslog?). If not, I suggest enabling logging. They may contain more information about whats going on. If just Orion is reporting this, it's likely it is missing some pings or the AP is occasionally not available for pings. Do you…

Are you able to run other set commands via SNMPv3? Have you tried changing the device to SNMP v2 and testing again (assuming that is an option)?

Yes. Go to Settings -> Manage Accounts -> Select a user and click edit -> Scroll to the bottom and expand IP Address Manager Settings -> Change IPAM Role to Read Only. We are currently working on features for more extensive account delegation so that a user can have read only role for specific subnets or groups but can…

If show ip dhcp binding doesn't display any results, the the DHCP server is telling IPAM that no addresses are used. show user is typically for showing the users logged into the router. Are you sure that the DHCP server is really giving out leases? Can you provide the output of show user just in case? Also, what version of…

There are some known issues with Account Limitations in NTA 3.7. We have fixed many of these for the upcoming release of NTA. This should be available soon and I will make sure to include you in the RC program. Mav

jiliewch2003, Is it just this one node or do you have this problem with all of your nodes? Did you change any of the standard polling intervals, thresholds (Settings - Orion Thresholds), or warning level (Settings - Polling Settings - Node Warning Level)? This is probably not the problem, but just curious. No reason to…

arunrulz, have you looked at Custom Pollers? After you define the custom pollers you should be able to alert on any of these values. For more information on Custom Pollers, see this video. It's an old video but still valid. Video Tutorial: Creating Custom Pollers in Orion NPM - Videos | SolarWinds

NPM 9.5 is several years old. If you download the latest version from the website it should be 10.2.2. Regardless of what specific version you are running, you need to make sure you are monitoring interfaces to get this graph. I apologize if this seems like a simply question, but if you click "List Resources" on the node…

We currently collect duplex information. You can see this by expanding a node in the ALl UDT Nodes resource and hover over one of the ports. Or, you can click a port and see the duplex information on the Port Details page. We don't currently collect speed, but NPM does this and it is something we are considering in the…