mavturner

Unfortunately this is not possible. Long term we would like to move these functions to the web. For now, you can enable and disable alerts in the web but you cannot create or modify the alerts.

We currently have no plans for this in NPM. We have a dedicated storage product that is able to do this though (sorry for the sales pitch).

No, you cannot force a neighbor scan like a subnet scan. We are looking at the bridge MIB. The best way to troubleshoot this is to launch Switch Port Mapper from the Engineer's Toolset (you can download a free trial of it) and see what the device says. Also, if the devices are constantly showing in the ARP, you could just…

Have you looked at IP Address Groups? For a large number of sites this is probably more work than you want, but it makes it very easy to view data and report by site or subnet. You can create IP Address groups by clicking on Settings -> NTA Settings -> IP Address Groups. Mav

Unfortunately this is hard coded in to the product. I agree that it makes sense to allow read only users to have access to export so we are looking at changing this in a future release. Mav

You can try adding the firewall as a neighbor device for the subnet, but your results will vary depending on what firewall you are using.

Thanks for the feedback guys. The new charts are still in preview mode (CTP) so there may be issues like this present. I've asked the dev team to take a look at the issue and get back with more information. I'll update you when we have something new and keep the great feedback coming!

Hi Bryan, sorry for the inconvenience and thank you for reporting the issue here. I attempted to reproduce this and am not able to (see second screenshot). Can you provide some more details? I tested with Chrome, IE, and FF (latest version of each). After you login, are you clicking Support -> Submit a ticket (first…

@kange0010 can you please provide more details? You posted this in the Log & Event Manager forum. Are you using that product or something like NPM? If you are using an Orion Platform based product such as Network Performance Monitor or Server & Application Monitor, then the logs can be found in…

Second screenshot with Node Management page limited to all interfaces for node Tex-3750 and the Select All checkbox highlighted.

ctopaloglu, tbaggins post was about selecting ports in Basic Alert Manager (see screenshot below which I what I believe tbaggins was referring too), but you attached a screenshot of the manage nodes page. What exactly are you trying to do by selecting all of these interfaces? Are you trying to edit the interfaces or maybe…

Yes, NPM Syslog can store syslog for more than 7 days. Go to Settings then Orion Polling Settings, under the Database Settings section you will see the value for Syslog retention. You can set this up to 5000 days (but be careful if you get a lot of logs because this could impact your database size). See the screenshot…

Are you trying to add invidual addresses or subnets? If you are trying to add invidual addresses, you can do this with the subnet import wizard. If you are trying to create the subnets, do you have the netmask in /XX CIDR format or subnet mask 255.255.255.0 format? If the former, you can do this directly in the import…

Byron, yes, that is exactly what you need to do. With anything, I suggest performing a dry run to make sure it works as you expect. If you completely lose your server, you will also need to call in to Customer Service to reset your license so your new install isn't running in eval mode. If you still have access and it has…

Can you please open a support case so we can troubleshoot this issue? You'll need to send diagnostics in. Just curious, do you have other controllers that are the same model?

This resource uses SWIS as a data provider and therefore expects a SWQL filter. To make your query work, try using "N.CustomProperties.AL = Yes" N is for Nodes assuming the custom property is on a node. If you have other customer properties, simply change AL to whatever they are (ex: State). Mav

lchance, unfortunately this has not been implemented yet. Custom properties can be added to tooltips so if you can synch the poller value to the custom property you could have it show up in the tooltip, but that's probably the only way to get that information there for now.

Chris, do you have any internal site identifiers? What about subnet, could you just create the groups based on the IPs of the devices at the site or is that not reasonable (maybe you have overlapping subnets)?

If you are running UDT 2.0 you should have a report that basically has this information already. For the server name, we attempt to resolve the name based on the IP address. Home -> Reports -> UDT Reports -> UDT Connected Devices -> Active Endpoints Mav

Unfortunately this is a known bug. It is being tracked internally as 51147. For a work around, you should be able to create a custom report, then add that report to a web page with the Custom Report resource. Mav

Tim, CBQoS data is polled via SNMP and doesn't indicate anything about receiving flows. Do you see any events in the NTA Events resource? Also, if you do a packet capture on the server, do you see the flows coming in (in Wireshark you can use the cflow display filter to quickly see the traffic). Mav

What do you mean by "root level group"? If you have a group which contains other groups and you delete that parent container, it just deletes the parent, not any of the objects in it (groups, nodes, interfaces, etc.).

We do not sensor. This is the most important promise we make to our community. There was a combination of human error and some technical difficulties with the platform we use for our community. There are a few issues being discussed in this thread so allow me to clarify. * cnorborg​'s problem with the THWACK inbox not…

dflager, Are you completely set on splitting out APM (now SAM) from NPM? If you have the new hardware I think you will be much better off moving the most resources you can to the database server. The recent versions of NPM and SAM both have good performance improvements. Also, instead of using EOC and splitting your…

puanani, I don't know the details of your case, but we did have a few customers who installed the recent Hotfix (HF) and had this issue. The HF was designed for NPM 10.2.1 but people were installing it on 10.2. We just released the NPM 10.2.2 service release and it includes all fixes that were available in the HF. If you…

You shouldn't notice any real difference from v5 to v9. More than likely, it is a configuration issue on the switch itself. Have you confirmed that the configurations are consistent?

Great question. Long term we would like to increase our functionality around historical tracking of IP addresses. In the interim, you can modify the event count directly in the Last XX Event resource by clicking Edit and changing the number from 25 to 100. The best way to find what you are looking for is to use the Report…

These OIDs are blocked to prevent users from circumventing our licensing. Sorry for the inconvenience. UDT can also help with this so you don't have to manage and collect interface utilization for every interface (although you still need to manage the port in UDT, the tiers are much higher and built around the assumption…

Good request James. I'm tracking this with internal case 86658. Mav

One thing I like to do in scenarios like this is run a packet capture to make sure nothing weird is going on. We shouldn't show the message unless we get a packet with those interface indexes (wireshark display filter for netflow traffic is 'cflow' but also be sure to set an appropriate capture filter, like the source IP).…