matej

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  • DanielleH Are there November winners disclosed anywhere? Thanks .
  • Hi All, any news regarding November winners? Thanks
  • Hi ejwxcf, What about this approach: - Login as admin. Create user 'Eng' with Administrator Role. - Login as 'Eng', delete all filters, create filter only for 'Eng' related events. - Login as admin, change permissions of 'Eng' to Monitor only. - Login as admin. Create user 'IT' with Administrator Role. - Login as 'IT',…
  • Hi Eric, You need to do following steps: Setup your Email server: Appliances -> Connectors -> Email Active Response Add email to the user: Users -> Edit User -> Add email Now you can use template or create own rule in Build -> Rules Mentioned steps are visible in this short video:…
  • Hi KarimK, You can upgrade directly from 4.12.4 to 5.1. It is possible to push upgrade of modules to your agents in Settings->Upgrade Agents. If your environment contains agents currently running a version less than 4.12.0, you must first manually upgrade your agents to the latest version. I hope this helped. Matej
  • Hi Jeff, Have you tried to unblock flash on Chrome? Chrome is blocking it by default. http://techhelpkb.com/how-to-unblock-flash-in-chrome/‌
  • Hi brahiem99, There is not a documentation for this. You can use the combination of connector "SolarWinds Web Help Desk" with Agent installed on the WHD server. Thanks, Matej
  • Hi All, Have you tried the XenAppServer.xml connector? From its description: "Citrix Secure Gateway Access - XenApp Server" Thanks, Matej
  • Hi Sam, You can use LDAP user authentication. It can be found in: Settings->Server Setup: User Authentication. After you configure it users from domain could log in to STM and account for them is automatically created – with user role. In Administration guide are steps how to set it up:…