martinf

Upgrading to the latest version 5.3.1 sorted the issue. Thanks for everyone's input.

Many thanks, Ticket number is #315192 I will post the resolution ASAP.

Hi Phil, Appreciate the help. Yes, I've verified everything several times and still no joy. I'll get a support ticket opened. Thanks again. 

I've tried local and domain admin across 3 servers.

Appreciate the quick answer.. Many thanks!

Thanks for the reply! Nothing in the SolarWinds.net logs in eventviewer. All I see in eventviewer application logs is "Product: SolarWinds Agent 1.1.726.0 -- Installation failed." All agents have been completely uninstalled and directories cleared. It also happens if I change the default directory. This problem is…

Hi Phil, Many thanks for the quick reply. it's under the Anti-Virus Category and called VIPRE 5.0

Much appreciated.... 

Did you ever get an answer to this? Many thanks, Martin.