mark_wiggans

 I'm sure someone here can assist. What do you need help with specifically?

 no problem- you can do this through the Custom Property Editor- www.solarwinds.com/.../CustProp.html

 Which version is this and what mail client do you use? The the Printable=True web link should work. I do see that this has been reported in 8.5 here but there is no workaround suggested. I have also seen issue with Lotus Notes and attachmetns here

You can create subfolders in the /Program Files/SolarWinds/Orion/Reports directory, move or copy the desired reports into the subfolder, then in the Account Manager (Admin in the website) change the Reports Folder from /Reports to /Reports/subfolder. A couple of things to keep in mind... you can only reference one level of…

 Thanks for pointing this out Tom- we are looking into it.

 APM SP3 addressed a High CPU issue= Do you have this applied?

In your Customer Portal under Additional Components.

To reassign nodes to a different polling engine: 1. Click Start > All Programs > SolarWinds Orion > Advanced Features > Orion Service Manager. Note: Confirm that you stop the SolarWinds Network Performance Monitor Service on all polling engines. 2. Click Start > All Programs > SolarWinds Orion > Advanced Features > Monitor…

 Not within Ipmonitor- but within the Orion web interface, yes you can. I assume you are referring to the upper left and right hand corners?

 If you have not already please open a support ticket and attach the diagnostics to it.

Those are the usual suggested workarounds to resolve, this might be a intermittent permissions problem on the maps directory

* If you see the java.lang.OutOfMemoryError, increase the maximum memory setting. * Windows:* Stop the ProfilerAgent service. * Make a backup copy of the ProfilerAgent.ini. * Change the following parameter in the ProfilerAgent.ini from: param01 = -Xmx67108864 > param01 = -Xmx268435456 * Restart the Profiler Agent. * Unix:*…

 Will- Currently there is no way to add that. I'll see this gets added as a feature request-

 You might also need to update your Nodes table in the database, to assign your Nodes to the new engine. Check the Engines table, and note down what's listed as the Engine ID for the old server, and the engine ID for the new server. Then check the Nodes table, and if your Nodes are all assigned to your old Engine ID,…

If you are using Internet Explorer 8, you need to be running in Compatibility mode to ensure Inventory report navigation works correctly.

 See this thread for steps-in particular the last post... 

try deleting and re-adding the resource. 

 Maybe there is not enough space available to perform the compact. Can you create any space using the SQL mgr?

Please see this thread-

Can you upgrade first and then move your DB using these instructions? http://www.solarwinds.com/support/Orion/docs/MovingYourOrionNPMDatabase.pdf

 

 Can you try eliminating the data portion of the packet? In the NPM System Mgr.-> Settings ->Network Tab;

 You can through custom pollers- This tutorial explicitly uses UPS devices as an example- www.solarwinds.com/.../OrionCustomPollerSetup.html

 Are you using SSL?

Also, my gauges show an "X". When I let the page refresh on it's own a few times, one or several of the gauges will show. But when the page refreshes again they go back to an "X". The charts do the same thing. Regarding the Red X - this usually is permissions related. You can scroll through this thread and in particular…

You can create a report with Orion Report Writer: > Start > All Programs > Solarwinds Orion > Report Writer Then you can create your own report: 1) File > New Report 2) Select "Current Status of Nodes, Interfaces, etc..." 3) Edit the name 4) go to the Select Fields tab 5) Add a field 6) Edit the field and select Custom…

 You have to add the custom poller to your node view. So go in the Admin Page -> Manage Views then create a new View for a node that has a custom poller. Once your in the view you can go under Node Gauge or Node Chart and select custom poller. Regarding the alert example see this thread or read through some of these…

Not sure if I'm reading this correctly but try this- To remove this extra tab locate the My Computerc:\\->Inetpub-> Sloarwinds folder. InC:\InetPub\SolarWinds Locateany instances of a wireless module folder and delete them. Refreshthe Web browser and that should clear out the extraneous tab. 

 which probably has something to do with why its font is messed up. Debbi- do your fonts look like the screen shot in this post?

 You cannot import MIBs directly into the Orion MIB database. This import mechanism allows you to import the association of a MIB with a poller. The custom MIB poller can then be associated with a node or interface within your environment. Login to your Customer Portal and download the latest MIB updates and then you can…