mark_wiggans

 The bottom post provides great example for a UPS alarm- and a general custom mib setup demo, if needed - www.solarwinds.com/.../OrionCustomPollerSetup.html

 Steve- One suggestion would be to Add/Remove -> Repair of Orion and then run the Configuration Wizard again. 

I'm under the impression this should be coming sometime in Q2. 

looking into this now....thanks!

 Could you provide more details on what you are trying to accomplish?

 Currently no, but this is something we hope to implement in the future. You might take a look at Corona Services coronaservices.net/index.htm

 You would need another SL2000.

If possible could you please open a ticket regrading this issue and submit some diagnostics so that engineering can get a closer look into what the root cause may be. The Diagnostics Utility can be found in C:\Program Files\Solarwinds\Orion\SolarwindsDiagnostics.exe [assuming a default install path].…

 You would need a script to trigger the audio playing on the remote system. It would have to be part of the trigger for the Node down alert.

 I would suggest opening a support ticket on this one.

 Are you using Integrated Windows Authentication and/or IE by chance? You stated this was working previously so has anything changed? Browser version?

No cloning option per say. You would need create the separate accounts and apply the limitations. For the Maps, you need to go into the Map Maker, open the Map, right-click on the map, go to Map Properties and choose the second option to restrict views. This will remove the nodes from the maps for customers who have…

This is how you also update the licenses. Let me know if this works....1. Click Start > All Programs > SolarWinds > SolarWinds License Manager.2. Click Upgrade in the Action column next to the products for which you want to upgrade the license on this computer.3. Complete the Activation wizard to upgrade your license

 Which version are you using?

The following resources are available in the Orion Top XX Lists view. At times, some resources are not present in the default view. You may need to edit the view to see all the possible resources. •Custom Poller Top XX •Top XX Errors & Discards This Hour •Top XX Errors & Discards Today •Top XX Interfaces by Percent…

 What do you see in the 'runorionjob.log' file in the Solarwinds directory? This should give you an indication of where it is failing.

 This thread may help

 That case appears to be a duplicate of 62967 - The licenses have been reset since 11:30 am. Does this not reflect properly within your portal? Thanks-

You can use a Restart Recovery Alert to restart designated services. More details on page 79- http://www.solarwinds.com/documentation/ipMonitor/docs/ipMonitorAdministratorGuide.pdf

Since you are not using NFS try leaving the TCP dump values blank.

 This could be a permissions issue. The Database Manager requires an SA account. The SA account is used during installation AND upgrading + utilizing the database manager.

 Are you having trouble with which fields to select?

 Percent Memory Utilization within Orion NPM is based on real memory AND swap space. If a device has 100MB of memory and is using 90MB, then the percent memory used will be reported as 90%. If it is using 100MB, then percent memory used will be reported as 100%. However, if the device is using 100MB of memory (all of it)…

 It's possible. What is it you are wanting to achieve?

 Correct. NTA is not a stand alone module and needs integration with Orion.

XP only allows one website to be running at a time (and NCM v5 now includes its own website).

 It's not possible to use SNMP only.

The closed case will re-open if you reply. As for checking the status of the case online, currently that Module has not been implemented yet- however it is on the way. Mark Wiggans SolarWinds Support

How many elements total do you have? The recommendation is 8000 to 10000 elements per polling engine. Here are the server minimum requirements- www.solarwinds.com/.../sysreq.aspx

Originally posted by janunez Did support change their e-mail address? How did you reply to the case? which link is bouncing? Mark Wiggans SolarWinds Support