mark_wiggans

 Look in the look inthe C:\Program Files\SolarWinds\Orion\Mapsfor any .Orionmap files and see if there are other maps in there. Will they open? Do you have a backup of your maps folder you could copy into the map directory folder?

 call the main number 512-682-9300

 I contacted the technician for that case and it appears the issues you have with the services stopping could be related to the substantial DB growth. Unfortunately as of now, Orion requires SA privileges to the DB in order to conduct maintenance and keep the overall DB size down. As per the previous linked comment from…

Mark, I'm getting an hour glass when trying to test fire alerts. Sounds like this Is this an known issue. Is there a workaround? Is the hour glass occurring in the Adv. Alerts Manager?

 Here- let me attach the hotfix for it again. Below is the README: SolarWinds NetFlow Traffic Analyzer version 2.1 Hotfix 2 Hotfix 2 corrects an issue in which the NetFlow sources section of the Web Console becomes corrupted and interfaces cannot be selected. This hotfix requires NTA version 2.1. To install this hotfix,…

Private Message. Check in your Thwack Inbox under your user profile. 

 I'll see that someone contacts you. For reference next time you can send an email directly to maintenance@solarwinds.com

Running the config. wizard will Not change the NPM settings.

Sorry that didn't help. I have no further suggestions at this time. It would be best if you submit a support ticket forms.netsuite.com/.../externalcasepage.nl

 That is good that they do exist. Try to do and Add/Remove -> Change -> Repair on this installation and reapply SP3 after that.

 Let me pull the case and see what the status is. From looking at some of the cases you have opened you might want to check your Spam filter for replies from the support reps. to make sure you are receiving the responses.

 In that case the snmp service changed to run under the local system. A reinstall as local admin resolved the issue.

The Advanced and Basic Alerts will not trigger off of traps. This is by design. In the Trap Viewer you can create Rules (View > Alert/Filter Rules) where the Trap Service will send out alerts based off of traps. This will not show up as an active alert, but it can still send out emails, discard the trap, log to a file,…

 As Josh said, the problem was fixed in SP2 of APM 1.0. We're about to release SP2 of APM 2.0, so if you're still on APM 1.0, we recommend that you upgrade. SP2 has now been released 

 Jeremy- Looking into this now. Check again in your portal. Can you see the correct module?

skierjmh- looking into this now... Thanks Mark for the helpful info! I ran the update schema and things seem to be working fine now. The only strange thing that's happening now is that we keep getting an IE pop-up about resending the information.. I have a separate post regarding that issue. Initially we thought it was an…

 That is correct. You can contact the vendor for the device and see if they can offer the particular OID you need.

 For the latest update you may read this thread-

 Many issues here- What permissions do you have for the DB? Is this the new remote SQL you set-up? Cirrus is not supported on a 64bit OS so it's good that you removed it- www.solarwinds.net/.../releaseNotes.htm Not sure about the Map Maker not opening- my guess would be a missing .dll- What is the exact error message? The…

Providing a capture from Process Monitor could help determine the root cause. Attach the results to your support ticket if possible. forms.netsuite.com/.../externalcasepage.nl From a previous case using process monitor we discoveredthat it was a permissions problem. Dllhost.exe was attempting to 'create file' in…

Hotfix 1 for 8.1 addressed something similar to this- You may try at your own risk. ftp://ftp.solarwinds.net/Orion/Hotfixes/Orion8.1Hotfixes.zip

http://knowledgebase.solarwinds.com/kb/questions/1431/Storage+and+asset+data,+but+no+performance+data+-+or+no+data+at+all+-+from+EMC+CLARiiON

Thanks again! It was the timers that fixed it for me. I set Connection to 60 and Database to 120 and the report runs fine. I goofed something else up while i was working on this. I was in the Customize Menu Bar screen trying to edit the Top 10 list for one of our logins. I deleted the Top 10 when I wanted to edit it. Now…

 Hotfix 5 is now available: Hotfix 5 resolves an issue with starting the MapMaker utility while managing a large number of nodes in Orion 8.1.

If you are not having symptoms, such as crashing services or gaps in chart data, then this error can be ignored. DEV is reviewing how easily we can remove this from the Events that get published to the web.

 Could you psot a screenshot of the error you are getting and provide some details as to what you are doing when you receive the error? Reply -Options-Upload file ..... This might help us better determine what the issue is.

 What is the current size of your db? What is the largest table?

 When you open the Zip look at the README for Hotfix 3 which is in folder 2- You should not have any trouble- many customers have applied the Hotfixes without incident.

 Open the DB Mgr-> NPM DB and expand the tree to the interfaces table. Hit query then refresh and you should see the first column to read NodeID. After changing the Read-Write button at the top you can then manually edit the offending row.

You seem to be on the right path.Below are the variables can use with the App Mon.installed VariableDescription${AppID}Provides the ID of the application${ApplicationName}Provides the name of the application, for example, Firefox.${CPULoad}Provides the percentage of CPU load the application is creating${CPUUsage}Provides…