mark_wiggans

Custom allows you at add text or descriptions to the Email. snip from Admin guide: The Custom Email Alert sends a fully configured email message to a list of recipients. The message body, subject line and email headers can all be completely customized in accordance with the RFC 822 specification, which defines a standard…

Try to Delete the Com+ object. Control Panel -> Adminitrative Tools > Component Services > Computers > My Computer > Com + Applications and delete the Solarwinds NPM Com Object. Then re-open the config wizard and skip straight to the Create Website tab. Run through this tab until it says the website is created and try…

 Verify that you have 7.8.5 in your customer portal (if not, you need to request it with a support ticket) Back up your map & reports folders- and DB just to be safe- Upgrade with the installer- on top of 7.4 (assuming this is not a migration)

Have you made sure the NetPerfMon website is set to be the default website in IIS? Some other suggestions you might try: * Add the IISUSER_SOLARWINDS user account to the local Administrator security group. If you are unable to add the account to the Administrator group, ensure the account has permission to run MDAC…

 If you want to delete configuration files from all nodes, click Select Nodes Directly, and then click All Nodes in the database-then purge method - date 5/13/08

Correct,your software will still function on July 2nd, but you just will not be eligible for any new version upgrades/updates and service packs, MIB database updates and the ability to open official support tickets.

Yes, our system requirements are: Operating System: Windows 2003 Server (32-bit or 64-bit) including R2, with IIS installed

 I don't believe this is possible although I'm not entirely sure I understand the question. Node data and interface data have no real similarities.

Hello All, When I have Orion website links spawned or detached to other tabs within IE7, I will often get this popup. For instance with SYSLOG detached to it's own tab - as it comes time to auto-refresh it will cause this popup and requires my interaction which i don't want to be bothered with. Has anyone seen this? Is…

It could be that those particular devices SNMP agents not updating? I'll need to research the 2950s more, however in later versions... there was a BW issue that was addressed in SP1 for 9.2. In particular, some issues with the 2950

 ...IE windows team only see/ manage the Windows Group? "View" yes, manage "no" not currently, however web-based administration is forthcoming...

Just use the APM migration Utility Tool. This program converts Application Monitor (AM) applications, statistics, alerts, and actions to their Application Performance Monitor (APM) equivalents.You can download this utility from your customer portal under additional components.

To ensure your SQL Server resources can keep up with polled data insertions: * Log on to the database server with an administrator account. * Click Start > Run. * Type perfmon in the Run dialog, and then click OK. * Click Avg Disk Queue Length in the table below the graph. * Ensure the Average value is less than twice the…

 Set up the new install and copy the old DB over then point the configuration wizard to it. This thread offers some steps also there is a doc. for migration here www.solarwinds.com/.../OrionServerMigration.pdf

 Maybe try the config. wizard-> services tab

We have a new tutorial for Advanced Alerts that may help- www.solarwinds.net/.../OrionAdvancedAlerts.html

 Contact customer service to have the license reset.

 what is the case number?

It's the node WWN for that device.

 Click on Admin- Manage Views and Edit the Summary Page by adding the resources you want. There are some great tutorials that walk through custom properties implementation, editing menu bars, etc...that can get offer ideas for customization. www.solarwinds.com/.../tutorials.aspx

 IPAM includes a preliminary tool that can tweak some default UI settings. The tool allows you to change defaults for all users. You will find it here: c:\program files\SolarWinds\Orion\IPAM\SolarWinds.IPAM.InternalSettings.exe.

You can through the DB Manager. You first need to stop the services to make the changes. Once they are stopped open the database manager for Orion and expand the database you are using for Orion. Right click on the nodes table and select query table then click the refresh button when the new box opens up. This will give…

 You might try some of these diagnostic steps - support.solarwinds.com/.../ProblemDetail.cfm

 Here are a few examples-

What is the entire error message? is there a particular file that cannot be loaded?

 How about a screen shot of what you are seeing? Reply-> options-> upload file

 There is a tutorial for this. www.solarwinds.com/.../Backups.html

One suggestion is to try increasing the SQL timeout in the SWNetPerfMon.DB file.

 With Orion you will need create a custom MIB poller for each OID to monitor. There is no automated process to assigning OIDs. HTH 

NPM System Manager-> Settings-> Polling