mark_merchant

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  • I should clarify, I have used the schedule function under the trigger and reset actions to enable an alert during a certain time period and it has worked. In the previous comment, I am referring to the "Time of Day" tab in the alert definition screen.
  • Thx for the reply. One of my colleagues figured this out. It's possible to assign custom properties to a recording which can then be used in alerts. The trick is to do it from the "Manage Custom Properties" screen. I was trying to do it in a similar way to setting CPs on a SAM script.
  • Has anyone gotten this to work as a SAM component? I have not been able to get any 32 bit version of python to work as: cscript.exe /E:Python <myscript.py> 3.4, 3.5, 3.6, 3.7 all work as: C:\Windows\SysWOW64\cscript.exe /E:Python <myscript> My next step is to replace C:\Windows\System32\cscript.exe w/ the 64 bit version (…
  • Yes, we have this issue as well -- the "time of day" disable alert function does not seem to work at all. I have used this function in the past in "enable" mode and it seems to work ok. The control is labeled "Disable alert during following time period" so it's intent seems pretty clear. Looks like a bug to me.…